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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 3.95 (309 reviews)

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3.94

Based on 309 reviews, last reviewed 13th Mar 2025

800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

64%

10%

22%

Latest highest rating:

5

The best bank on my experience so far So far so good . Last year I received a100£ from nationwide bank which I’m not saying it makes me rich but it does help Reviewed on: 13th March 2025

Latest lowest rating:

1

Disappointing NW Flexplus Mobile Insurance Experience I’ve been a Nationwide FlexPlus account holder for five years, primarily attracted by the additional mobile phone insurance. Until this month, I hadn’... Read more Reviewed on: 24th December 2024

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexPlus reviews (309)

Review of the Nationwide, FlexPlus:

Bad service

Was taken ill on holiday abroad with heart condition and admitted to hospital immediately put claim in via phone/online could not share all documents online, trying to ring is a joke on hold over an hour each time. Then mu online claims got cancelled. Sent documents in post had text acknowledgement f paperwork in post but no claim number. Try to call to progress claim closed Tues and Thursdays other days can't get though been nearly 3 months post claim now. Always used never cla... Reviewed on: 9th May 2023

The best bank on my experience so far

So far so good . Last year I received a100£ from nationwide bank which I’m not saying it makes me rich but it does help Reviewed on: 13th March 2025

Lots of branches, excellent service.

Lots of branches, excellent service. Love the family insurances for £18 Reviewed on: 7th March 2025

Good all round account.

Insurance + linked savings account. Good . Easy to use app. Lots of high street branches Reviewed on: 6th March 2025

Really great in branch experiences - the staff are f...

Really great in branch experiences - the staff are friendly and polite even when busy and remember regular customers. They are the only bank in my town with a physical branch and that is highly valued int he community. They do close for linch sometimes and are not open on Fridays, but I think a little inconvenience is worth it, to support actually having a branch at all. It is especially useful for me as I am a yoga teacher and am often paid in cash. Reviewed on: 5th March 2025

No Faff Banking

Excellent Service, Good Road Map and No Faff products. Reviewed on: 5th March 2025

Great, clear and easy

Everything has always been crystal clear with Nationwide; English is not my first language so banking lingo can be a bit intimidating. The staff is always clear and concise, and their website has all the info I need. Plus, it's a no frill bank account with a few nice perks. Highly recommend it! Reviewed on: 26th February 2025

Just about worth it

I've had very poor experience with Nationwide when making a claim on the mobile phone insurance element of the FlexPlus account in the past. It was so bad that I left them altogether. Since being back my experience has been neutral. I'm not pleased at the price hike but I do at least qualify for the fairer share payment Reviewed on: 26th February 2025

FlexPlus best value for money acct.

I’ve had a FlexPlus account with Nationwide for years and find the add ons very good value for money, especially the travel insurance you can book holidays knowing you are covered for most eventualities, should the worst happen. Reviewed on: 26th February 2025

Competitive Travel Insurance Included

Despite having to pay for the account, the additional services make it well worthwhile and in particular the travel inurance is very competitive with dedicated insurance companies. Reviewed on: 26th February 2025

Service Quality

Service on line and by phone is excellent Reviewed on: 26th February 2025

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