Write a review

Nationwide: FlexBasic reviews

Name: FlexBasic
Rating: 4.5 (105 reviews)

View other Nationwide products

4.46

Based on 105 reviews, last reviewed 8th Mar 2025

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

68%

24%

Latest highest rating:

5

Basic only in title I took out Flexbasic because I didn't want an overdraft as I'd had debt problems. It was the right decision, I have been able to be in control of my s... Read more Reviewed on: 8th March 2025

Latest lowest rating:

1

Shocking customer service from Nationwide I am not a Nationwide customer but I went into their branch in Marlborough after withdrawing some cash from their ATM outside the branch. My request w... Read more Reviewed on: 30th July 2024

Read all reviews See your review

About this product

Nationwide’s FlexBasic current account is for customers who don't hold a UK current account or don't qualify for another Nationwide current account.

There’s no monthly fee for FlexBasic and Nationwide automatically open a savings account for you at the same time. The account doesn’t have an arranged overdraft facility.

Nationwide FlexBasic reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexBasic reviews (105)

Review of the Nationwide, FlexBasic:

simple to use

The card is placed in a card holder when you need to log on which is easy to use . As yet no problems Reviewed on: 13th August 2023

Easy to use

Never had any problems, good customer service Reviewed on: 1st August 2016

Great and really helpful.

The staff are always helpful and can answer my enquiries. The branch has plenty of staff available and they have machines for paying in cheques that is helpful. Reviewed on: 20th June 2016

extemely helpful leading you in the riht direction with banking offers

always helpful offering advice on changing accounts to get the best interest Reviewed on: 21st April 2016

no problems but mobile banking looks technical

I have had the nationwide current account for about a year and have no problems with it so far. My only problem with it is that my mobile app for banking looks very complicated compared to my other bank. Reviewed on: 28th March 2016

Reliable, trustworthy and efficient service

Best banking experience that I've had Reviewed on: 16th February 2016

Just brilliant!

Just brilliant! I`v used the Nationwide cashcard when travelling abroad. As far as I know its the only card that doesnt charge you for using a cash machine when you`re abroad. So convenient for day to day use abroad and with NO CHARGE!! Reviewed on: 16th February 2016

Fantastic company!

I have never had any problems with Nationwide and their customer service both over the phone and in branch is always spot on. I love their online banking facilities and their mobile app which makes life so much easier. Reviewed on: 14th February 2016

Old fashioned friendly service

I visited the Wolverhampton branch on my lunch break to get a new 0% credit card. I had a lovely chat with the assistant but he still processed my application quickly and effivpciently who's plat thoroughly checking that I understood what I was getting. Reviewed on: 9th January 2016

No hassle, simple to use

I have had this card for a few months now, the setup and customer service was exemplary and the associated website is easy to use. Reviewed on: 24th December 2015

No thrills, but very reliable

This card really has no special perks with it, but it is an honest and easy to manage account which does what it needs to for me! Reviewed on: 20th November 2015

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Citigold Current Account
from Citibank 4.74 from 8 reviews
FlexPlus
from Nationwide 3.93 from 308 reviews
Smart Current Account
from Fidor Bank 1.92 from 13 reviews

There's still more to see!

Nationwide has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub