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NatWest: Black Account reviews

Name: Black Account
Rating: 4.22 (231 reviews)

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4.22

Based on 231 reviews, last reviewed 27th Feb 2026

300% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Reward Black Fantastic value for money considering the benefits this account provides. The Cashback on theatre tickets and lounge access alone more than pay for th... Read more Reviewed on: 27th February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Black Account reviews (231)

NatWest App is a great app for on the go banking

I used to use online banking to access my account but now with all the features on the NatWest mobile app I don't remember the last time that I had to logon to online banking. The recent addition of pending transactions is particularly useful and I have used the app to make payments abroad, pay my credit card etc. So quick to access and makes managing finances no longer a chore. Even used the great Get Cash function when like an idiot I forgot my wallet one day. Reviewed on: 31st January 2019

Great access via the mobile app

I never (NEVER) visit branches as the app gives me clear and easy to access information on my balances and pending transactions. With facial recognition on the iPhoneX, it is now even easier! Reviewed on: 31st January 2019

Natwest mobile App

A great and easy way to do my banking. Reviewed on: 30th January 2019

Love the app

Absolutely love the NatWest mobile app. Amazing features and very easy to use. Reviewed on: 19th January 2019

NatWest Mobile App

Fantastic service, NatWest are always updating the mobile app to include more and more helpful features, superb Reviewed on: 17th January 2019

Mobile app

Enables me to bank wherever and whenever I wish. Get cash fantastic and now pending transactions showing - life changing Reviewed on: 16th January 2019

Been with NatWest for 25 years and would never leave

I joined NatWest during college and actually moved to them following a bad experience with a competitor. Since then I have been completely happy with the service and products. I am an absolute fan of their mobile app, I can pretty much do everything I need to in my own time and it keeps getting better. Reviewed on: 9th January 2019

Great app & benefits

Love the account and the benefits, do most of my banking online using the app, which is really useful & intuitive Reviewed on: 8th January 2019

NatWest banking app

Quick, easy and intuitive , ensuring on the go and up to date access to account information and payment related needs Reviewed on: 8th January 2019

Fantastic account and a fantastic mobile app that I use daily

Can’t ever believe I’ll do banking again without the app Reviewed on: 7th January 2019

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