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NatWest: Black Account reviews

Name: Black Account
Rating: 4.59 (226 reviews)

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4.20

Based on 226 reviews, last reviewed 7th May 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

Always provided excellent personal service Always provided excellent personal service Reviewed on: 20th April 2025

Latest lowest rating:

1

Poor and unexperienced Team member I am submitting this review due to the poor and unhelpful service I received from a team member named Priyank Rawat. His explanation regarding charges... Read more Reviewed on: 7th May 2025

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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Black Account reviews (226)

Mobile app

Enables me to bank wherever and whenever I wish. Get cash fantastic and now pending transactions showing - life changing Reviewed on: 16th January 2019

Been with NatWest for 25 years and would never leave

I joined NatWest during college and actually moved to them following a bad experience with a competitor. Since then I have been completely happy with the service and products. I am an absolute fan of their mobile app, I can pretty much do everything I need to in my own time and it keeps getting better. Reviewed on: 9th January 2019

Great app & benefits

Love the account and the benefits, do most of my banking online using the app, which is really useful & intuitive Reviewed on: 8th January 2019

NatWest banking app

Quick, easy and intuitive , ensuring on the go and up to date access to account information and payment related needs Reviewed on: 8th January 2019

Fantastic account and a fantastic mobile app that I use daily

Can’t ever believe I’ll do banking again without the app Reviewed on: 7th January 2019

Excellent all round account

I have remained with NatWest for 30 years, despite being savvy to switching providers when their service let me down. The NatWest Black Account has been played its part in my choice to remain. Great all round account with relevant perks that actually benefit me and a great banking app to boot. Reviewed on: 2nd January 2019

Excellent value for money

Marvellous savings on theatre & cinema tickets, great airport lounge access, good travel ins & rewards on your direct debits & credit card spending and no foreign fees on purchases abroad, all supported by the wonderful mobile banking app Reviewed on: 8th November 2018

Great app

Really easy to do all my banking on the go Reviewed on: 7th November 2018

Receipt management

As a Premier (private) customer, I enjoy being able to manage my receipts in the app. I also appreciate the fact I get my own Premier branding in the app too because it makes me feel valued to be banking with NatWest! Reviewed on: 5th November 2018

excellent product

free world wide travel insurance, car recovery and mobile phone insurance Reviewed on: 8th February 2018

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