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NatWest: Black Account reviews

Name: Black Account
Rating: 4.59 (226 reviews)

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4.21

Based on 226 reviews, last reviewed 7th May 2025

200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

Always provided excellent personal service Always provided excellent personal service Reviewed on: 20th April 2025

Latest lowest rating:

1

Poor and unexperienced Team member I am submitting this review due to the poor and unhelpful service I received from a team member named Priyank Rawat. His explanation regarding charges... Read more Reviewed on: 7th May 2025

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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Black Account reviews (226)

Excellent on line facility

The sensational mobile app allows for banking freedom anywhere in the world. Fantastically user friendly - I just love it. Reviewed on: 5th February 2019

Responsive and helpful

Responsive and helpful. Online app is pretty easy to use too. Reviewed on: 1st February 2019

good app

good rewards on household bills Reviewed on: 1st February 2019

Best app ever!

The NatWest Banking app helps me do my day to day Banking at the touch of my finger! I love being able to pay people using their Mobile number or get cash when I’ve left my card in another handbag. It’s so simple to use and would recommend it to all my friends and family. Reviewed on: 1st February 2019

Awesome way to bank

I hate calling and going into the branch and now I never have to as I can do literally everything in the app :) Reviewed on: 31st January 2019

NatWest App is a great app for on the go banking

I used to use online banking to access my account but now with all the features on the NatWest mobile app I don't remember the last time that I had to logon to online banking. The recent addition of pending transactions is particularly useful and I have used the app to make payments abroad, pay my credit card etc. So quick to access and makes managing finances no longer a chore. Even used the great Get Cash function when like an idiot I forgot my wallet one day. Reviewed on: 31st January 2019

Great access via the mobile app

I never (NEVER) visit branches as the app gives me clear and easy to access information on my balances and pending transactions. With facial recognition on the iPhoneX, it is now even easier! Reviewed on: 31st January 2019

Natwest mobile App

A great and easy way to do my banking. Reviewed on: 30th January 2019

Love the app

Absolutely love the NatWest mobile app. Amazing features and very easy to use. Reviewed on: 19th January 2019

NatWest Mobile App

Fantastic service, NatWest are always updating the mobile app to include more and more helpful features, superb Reviewed on: 17th January 2019

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