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Policy Expert : Home Insurance reviews

Name: Home Insurance
Rating: 4.78 (9120 reviews)

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4.79

Based on 9,120 reviews, last reviewed 28th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025

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About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Policy Expert Home Insurance reviews (9120)

Review of the Policy Expert, Home Insurance:

Very good value for money

Very easy to take out home insurance with Policy Expert, but make sure you read the small print, particularly in relation to locking doors and windows and where to leave the keys, before confirming your purchase. Reviewed on: 10th September 2020

Shop around? Renewing at Policy Expert delivered!

It came to renewal and I expected the hike in premium. Yes the price had gone up but when I shopped around I was staggered. The increase across the market was not reflected in my renewal offer, I couldn't do better. As with most things these days, once the "yes" button is pressed the system takes over to process the transaction and hey presto - job done. What more can I say apart from I am truly delighted to have contained my costs which means I have saved some hard earned money. The picture the man in charge is painting suggests there will be more pain to come. For the moment I am very happy, a comprehensive policy that costs less than the competitors, thank you seems rather inadequate for the way I feel, congratulations to Policy Expert for truly delivering excellence. Reviewed on: 28th August 2024

Gold Star Home policy.

I found it quite difficult to match a gold star Home policy to match Policy Expert Reviewed on: 27th August 2024

Telephone contact easy.

Telephone contact easy. pleasant staff. Not had to claim s not had experience of that. Reviewed on: 27th August 2024

Policy Expert House Insurance

Policy Expert application process is clear and efficient. The renewal process too. Reviewed on: 27th August 2024

Competitive Price

I have insured my home with Policy Expert for several years and have no reason to change this year. I haven't had to make a claim yet but am confident they will give me good service if I do have to. The price is right and renewal quotes are acceptable. Reviewed on: 26th August 2024

Consistently been cheapest quote for several years.

Consistently been cheapest quote for several years. Reviewed on: 25th August 2024

Great experience when I had a blocked drain they wer...

Great experience when I had a blocked drain they were very helpful Reviewed on: 25th August 2024

a good value provider

I have found policy expert to frequently be my best option for low cost home insurance in recent years. The coverage is adequate for my needs. Whenever I've spoken to a customer assistant they were very patient and understanding, and prompt to make requested changes. Reviewed on: 25th August 2024

Policy Expert review

Easy to set up the insurance and when I needed to cancel 4 months later, there were no problems. Reviewed on: 24th August 2024

Years of Satisfaction

I have insured with them for years and had to claim once, with good result. At first i phoned annually to make sure they insured exactly what I wanted, but recently have just automatically re-insured as it is a reasonable price, even after the claim. Reviewed on: 24th August 2024

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