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Policy Expert : Home Insurance reviews

Name: Home Insurance
Rating: 4.78 (9124 reviews)

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4.78

Based on 9,124 reviews, last reviewed 12th Jun 2025

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert Home Insurance reviews (9124)

Review of the Policy Expert, Home Insurance:

Simple, straightforward to use and excellent value f...

Simple, straightforward to use and excellent value for money Reviewed on: 3rd August 2024

Consistently been cheapest quote for several years.

Consistently been cheapest quote for several years. Reviewed on: 25th August 2024

Great experience when I had a blocked drain they wer...

Great experience when I had a blocked drain they were very helpful Reviewed on: 25th August 2024

a good value provider

I have found policy expert to frequently be my best option for low cost home insurance in recent years. The coverage is adequate for my needs. Whenever I've spoken to a customer assistant they were very patient and understanding, and prompt to make requested changes. Reviewed on: 25th August 2024

Policy Expert review

Easy to set up the insurance and when I needed to cancel 4 months later, there were no problems. Reviewed on: 24th August 2024

Years of Satisfaction

I have insured with them for years and had to claim once, with good result. At first i phoned annually to make sure they insured exactly what I wanted, but recently have just automatically re-insured as it is a reasonable price, even after the claim. Reviewed on: 24th August 2024

Policy Expert the best for me

At the time I went with Policy Expert they were the cheapest for paying the bill over the year and I have renewed my policy a few times now and they are still the cheapest for me. Don’t know how they are for paying out on a claim because I haven’t had to make a claim from them. I have no complaints from using their policy. Reviewed on: 24th August 2024

Did everything we needed it to do

Did everything we needed it to do Reviewed on: 24th August 2024

Even I can use their website and it does exactly wha...

Even I can use their website and it does exactly what it says it will. They must represent some of the best value on the market. Additionally they contacted me in plenty of time to study the market and consider my options. Reviewed on: 24th August 2024

Happy to recommend a previous customer

Purchased 3 months ago as a previous customer and I could not find a better rate or better cover for the cost despite searching for quite a while. All completed on line without human interaction and following payment my documents were instantly available for download. I have used the same company for a while now but always research for alternatives to ensure my premiums are not being artificially inflated. I am an older person so my risk factors may be lower but the house and contents are still higher value. I will remain with them as long as they continue to offer such good value for money. I have not needed to make a claim but this is usually where you find out how good your chosen company is. I feel confident that I will receive top of the line service despite the lower premium. Reviewed on: 24th August 2024

Worth insuring with

Have stayed with policy expert for the last 3 years and have never had any problems. They only ever increase my insurance policy costs to match in line with inflation but it’s never a big jump in price. They include free extras as part of my package aswell. If I ever need them, they are easy to contact and sort any issues out quickly. Reviewed on: 24th August 2024

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