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Policy Expert : Home Insurance reviews

Name: Home Insurance
Rating: 4.78 (9120 reviews)

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4.77

Based on 9,120 reviews, last reviewed 28th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025

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About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs...

Policy Expert Home Insurance reviews (9120)

Review of the Policy Expert, Home Insurance:

Great company to deal with

I hadn't heard about Policy Expert until I came to renew my home insurance, and they were the stand-out winner for cover and price, and so straightforward to deal too. A great company with excellent products at competitive prices, a winner! Reviewed on: 26th August 2023

Policy Expert the best for me

At the time I went with Policy Expert they were the cheapest for paying the bill over the year and I have renewed my policy a few times now and they are still the cheapest for me. Don’t know how they are for paying out on a claim because I haven’t had to make a claim from them. I have no complaints from using their policy. Reviewed on: 24th August 2024

Did everything we needed it to do

Did everything we needed it to do Reviewed on: 24th August 2024

Even I can use their website and it does exactly wha...

Even I can use their website and it does exactly what it says it will. They must represent some of the best value on the market. Additionally they contacted me in plenty of time to study the market and consider my options. Reviewed on: 24th August 2024

Happy to recommend a previous customer

Purchased 3 months ago as a previous customer and I could not find a better rate or better cover for the cost despite searching for quite a while. All completed on line without human interaction and following payment my documents were instantly available for download. I have used the same company for a while now but always research for alternatives to ensure my premiums are not being artificially inflated. I am an older person so my risk factors may be lower but the house and co... Reviewed on: 24th August 2024

Worth insuring with

Have stayed with policy expert for the last 3 years and have never had any problems. They only ever increase my insurance policy costs to match in line with inflation but it’s never a big jump in price. They include free extras as part of my package aswell. If I ever need them, they are easy to contact and sort any issues out quickly. Reviewed on: 24th August 2024

Great customer service

Great customer service , great price on insurance Reviewed on: 24th August 2024

My renewal with Policy Expert had gone up significan...

My renewal with Policy Expert had gone up significantly. After using a comparison site I called Policy Expert and they were able to better the other quotes I'd received. Annoying that the price had hiked in the first place, but I ended up with a premium I was comfortable with. Fortunately I've not needed to claim, so can't comment on the processing. Reviewed on: 23rd August 2024

Simple and good value for money

Simple easy application process, good value for money and great customer service Reviewed on: 23rd August 2024

Very competitive pricing over a few years.

Very competitive pricing over a few years. Reviewed on: 23rd August 2024

A Marvellous Insurance Company

We are so often told not to ‘automatically renew’ our insurance, so when my house insurance was due for renewal, & I had been sent a renewal price by Policy Expert, I was pretty sure that I’d get a better deal elsewhere, so started the search, and searched, and searched, and …. You get the idea! Policy Expert WAS the best deal. Additionally, on the occasion that I had a problem & wasn’t sure whether I could claim on my insurance, Policy Expert were brilliant. Gave g... Reviewed on: 23rd August 2024

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