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Saffron Building Society: Mortgages reviews

4.48
Based on 685 reviews, last reviewed 12th Jun 2025
41% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
11%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
5%

Latest highest rating:

5

Excellent experience throughout. Excellent experience throughout. Lisa Howard has always been approachable, and incredibly responsive. Reviewed on: 12th June 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (685)

Review of the Saffron Building Society, Mortgages:

Mortgages review

5
I have never had any issues with approaching the team - always very helpful in answering questions Reviewed on: 11th February 2020

Excellent experience throughout.

5
Excellent experience throughout. Lisa Howard has always been approachable, and incredibly responsive. Reviewed on: 12th June 2025

Getting to speak to an actual person was really good...

5
Getting to speak to an actual person was really good and not waiting to get through was brilliant. Kim was excellent and went through my renewing or changing my mortgage options with very clear outcomes and numbers to go away and think about- thanks Kim Reviewed on: 12th June 2025

Suppled all the information I needed

5
Suppled all the information I needed Reviewed on: 12th June 2025

Easy to deal with , my call answered promptly and th...

5
Easy to deal with , my call answered promptly and the lady had a great knowledge of the products Reviewed on: 12th June 2025

As a b2l landlord I have been disappointed with the...

5
As a b2l landlord I have been disappointed with the high product transfer rates in comparison to other lenders. Reviewed on: 10th June 2025

Clear and efficient advice

4
the advisor was very helpful WHEN i eventually got through on the phone and answered all my queries efficiently and clearly. However the phone line was very annoying. I had to call about fur times before I actually managed to get through to anyone. On the first three occasions it kept on repeating the options even after I pressed the correct one - it just acted like I hadn't not. Very frustrating. Reviewed on: 10th June 2025

Thank you

5
Very clear and straight forward advice from retentions adviser Kim Willett. Reviewed on: 10th June 2025

Leon walker was a great adviser.

5
Leon was great, even with challenging underwriters not looking at past history and loyalty. Reviewed on: 10th June 2025

Leon was Fantastic and did the best for us.

5
Leon was Fantastic and did the best for us. Reviewed on: 10th June 2025

Helpful and Efficient

5
Very helpful answered questions I had very quickly and efficiently. also offered to send email with the information I needed and sent it immediately. Reviewed on: 10th June 2025

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