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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.61 (4274 reviews)

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4.59

Based on 4,270 reviews, last reviewed 8th May 2025

73% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

Excellent customer service from all at Royston branch Excellent customer service from all at Royston branch Reviewed on: 8th May 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4274)

Review of the Saffron Building Society, Savings:

Great customer service

They answer the phone and then resolve the query. All done very politely. I know that may sound 'normal' but it isn't really anymore. Reviewed on: 1st May 2025

Very enjoyable in the Colchester branch.

Very enjoyable in the Colchester branch. Lauryn was very helpful and was great to speak to someone in person who was really knowledgeable. Reviewed on: 8th May 2025

Wow! I'm impressed

Wow! Such a wonderful team who were able to show me finally how to get on the app. Reviewed on: 8th May 2025

Friendly staff you talk to and who explain things so...

Friendly staff you talk to and who explain things so everyone can understand Reviewed on: 8th May 2025

Very helpful and Clear

Saw Jess in Royston today who was very helpful and clear with the information she provided. Reviewed on: 8th May 2025

Excellent customer service from all at Royston branch

Excellent customer service from all at Royston branch Reviewed on: 8th May 2025

Very helpful staff and offered a range of accounts

Very helpful staff and offered a range of accounts Reviewed on: 8th May 2025

The staff are excellent and knowledgeable especially...

The staff are excellent and knowledgeable especially Alastair who smiles and chats to you whilst carrying out transactions. Reviewed on: 8th May 2025

Came in to do my usual banking and had a...

Came in to do my usual banking and had a chat Reviewed on: 8th May 2025

I came in to open an isa and put a cheque in and fou...

I came in to open an isa and put a cheque in and found it so simple to do. Reviewed on: 8th May 2025

Excellent Service

Saw Jess M in Royston branch for a review today for my maturities. Excellent customer service and would recommend to family and friends. Reviewed on: 8th May 2025

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