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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7219 reviews)

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4.84

Based on 7,217 reviews, last reviewed 20th Aug 2026

19% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Always great service and friendly staff in Royston. Always great service and friendly staff in Royston. Reviewed on: 20th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7219)

I kept getting in a pickle with my log in.

I kept getting in a pickle with my log in. A very helpful young man guided me thro what I had to do & explained to me about having the app. It was very clear what I had to do in the end Reviewed on: 4th March 2024

No comment as NO contact from Saffron BS.

Unable to comment as have NOT received contact from Saffron Building Society Reviewed on: 1st March 2024

Took time to explain the accounts to me, good advice.

Took time to explain the accounts to me, good advice. Reviewed on: 28th February 2024

I was given help by telephone, so did not need to ta...

I was given help by telephone, so did not need to take action on line. Reviewed on: 27th February 2024

Friendly and efficient customer service...

Always receive friendly and efficient customer service in the Ware branch. I have just downloaded the Savings Maturity Pack. I find the Instruction Form to be slightly confusing. The email advised I that I could complete the maturity instruction by using the online portal but the relevant link was not apparent. Reviewed on: 27th February 2024

I am always happy to visit our local Saffron BS as t...

I am always happy to visit our local Saffron BS as the staff are so friendly and helpful. In a World of speaking to machines and 'bots' it is comforting to know that you can still speak and get advice from real people when dealing with the Saffron. I chose the BS because of it's presence on the High St. as well as the on-line option and my intereactions in both areas have proved that I made a wise choice. Reviewed on: 27th February 2024

customer service

telephone response to my queries very clear and professional Reviewed on: 27th February 2024

I used to be able to renew my fixed rate ISA's on-li...

I used to be able to renew my fixed rate ISA's on-line, now there seems to be have been an update in the on-line system and I am unable to do this and had to renew it via a telephone call with customer services. This took a lot longer and is considerably less convenient. Reviewed on: 26th February 2024

Great customer service

Quick,efficient and understanding. Very friendly staff when I call up. Great range of products. Reviewed on: 26th February 2024

The staff member was very professional and helpful.

The staff member was very professional and helpful. Reviewed on: 26th February 2024

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