Write a review

Newsletter

Go to business site

Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7218 reviews)

View other Saffron Building Society products

4.84

Based on 7,217 reviews, last reviewed 20th Aug 2026

19% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Always great service and friendly staff in Royston. Always great service and friendly staff in Royston. Reviewed on: 20th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

Verified source

Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7218)

Staff very helpful and friendly and don't have to wa...

Staff very helpful and friendly and don't have to wait long as plenty of staff available Reviewed on: 11th March 2024

Ease of change

A very helpful assistant in the bank. Reviewed on: 11th March 2024

Poor experience in branch.

Poor experience in branch. They seem inadequately trained in proceedures resulting in numerous visits to Bishops Stortford branch and calls to your head office to obtain desired transactions. Frustrating and unnecessary waste of time Reviewed on: 11th March 2024

Good range of savings products, easy access, regular...

Good range of savings products, easy access, regular monthly, fixed long term and basic. Excellent savings rates. Reviewed on: 11th March 2024

Very good counter service, personable staff.

Very good counter service, personable staff. Had to wait as only two operatives but there are only two counters in my branch! Reviewed on: 11th March 2024

Poor Customer Attitude shown by Saffron BS

I had a Regular Savings account that was about to mature and needed to log on to the account to provide reinvestment instructions. However the Saffron website would not accept my user number or password. So I emailed Saffron on 21 Feb, explaining the problem and asking for help. Member Representative Priya Heer responded next day with a rather curt email saying that they couldn’t go into specifics but I already had online access so I shouldn’t be having any problem. This was completely unhelpful for me. I replied on 22 Feb elaborating on my online access problem and asking if anyone at Saffron might be able to help. On 26 Feb I received another blunt and unhelpful response, this time from Member Representative Narina Pridmore. Given the content and tone of the communications from Heer & Pridmore I was moved to closing my accounts with Saffron and taking my custom elsewhere. However I then received another Saffron email on 26 Feb, this time from Member Representative Jean-Paul Baya. At last someone had actually taken the time to actually read my communications and understand what my problem was. Mr Baya was apologetic and explained that Saffron had recently changed its password requirements, so that I needed to create a new password using a temporary one which he arranged to be sent to me separately. This resolved the matter completely and my online access was restored. Why couldn’t the other two Member Representatives have done this, and shown the same customer-facing attitude? Reviewed on: 7th March 2024

Staff always helpful.

Staff always helpful.Always been more windows open than enough to serve Reviewed on: 5th March 2024

It was easy to make and confirm my maturity options

It was easy to make and confirm my maturity options Reviewed on: 4th March 2024

Attentive, professional and friendly staff providing...

Attentive, professional and friendly staff providing a pleasant experience. Reviewed on: 4th March 2024

I kept getting in a pickle with my log in.

I kept getting in a pickle with my log in. A very helpful young man guided me thro what I had to do & explained to me about having the app. It was very clear what I had to do in the end Reviewed on: 4th March 2024

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

E-Volve savings notice account
from RCI Bank 4.78 from 316 reviews
Savings
from Penrith Building Society 4.21 from 5 reviews
Savings
from Voyager Alliance Credit Union 4.75 from 444 reviews

Want to see more from Saffron Building Society?

Mortgages
from Saffron Building Society 4.76 from 1116 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub