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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.56 (3527 reviews)

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4.47

Based on 3,527 reviews, last reviewed 22nd Nov 2024

83% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

13%

Latest highest rating:

5

All staff very friendly, helpful and courteous. All staff very friendly, helpful and courteous. Product knowledge on point. A very pleasant experience. Reviewed on: 21st November 2024

Latest lowest rating:

1

Unresponsive service. My wife died in May. Most of our savings were in two ISAs with the Newbury Building Society. When she died, her balance was transferred to my account.... Read more Reviewed on: 21st November 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3527)

Review of the Saffron Building Society, Savings:

Society procedures neec to be improved.

I was unable to transfer money from one of my accounts online despite the fact that I operate all my Saffron accounts online. On the telephone, a very helpful member of staff was able to transfer the money to my nominated account but I couldn't. “Clunky” procedures like that certainly detract for the Society’s appeal to me. Reviewed on: 18th July 2024

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Good service from Colchester branch

Good service from Colchester branch Reviewed on: 20th November 2024

I renewed an ISA on line.

I renewed an ISA on line. Staff were helpful, pleasant and surprisingly no holding on for ages. Wish I lived near a branch. Reviewed on: 15th November 2024

Excellent service in quick time x Tom was great as w...

Excellent service in quick time x Tom was great as was debbie Reviewed on: 14th November 2024

Excellent service in quick time x Tom was great as w...

Excellent service in quick time x Tom was great as was debbie Reviewed on: 14th November 2024

I did not finish my chat and enquiries when the chat...

I did not finish my chat and enquiries when the chat expired, now cannot get back to the lady (Lauryn) I was chatting to, so frustrating. Reviewed on: 14th November 2024

Excellent Society

When dealing with Saffron Bdg Society one has the feeling of dealing with a friendly but efficient organisation that can be relied on.All the dealings I have had with them over the past two years have been excellent Reviewed on: 13th November 2024

Lyn was a great help explained everything perfectly

Lyn was a great help explained everything perfectly Reviewed on: 12th November 2024

excellent service

I have, sadly, just lost my husband. I found the service I received in dealing with his membership and transfer of monies excellent. kind and efficient Reviewed on: 12th November 2024

Contradictory information given by Saffron about an ISA

My experience is hopefully unusual. I had tried to pay money into my ISA, but received an email to say that money had been taken out of it. When I rang to query, I was told that mine is a fixed rate ISA, and I cannot pay any more into it. However, I had previously paid money into the ISA with no issues. So essentially I've been given contradictory information by Saffron, and do not understand what the status of my ISA is. I do feel that a building society should understand its own products, and be consistent. Reviewed on: 12th November 2024

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Saffron Building Society: Savings reviews

83% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Saffron Building Society Savings reviews (3527)

Society procedures neec to be improved.

Great regular saver rates albeit on quite small amounts

Good service from Colchester branch

I renewed an ISA on line.

Excellent service in quick time x Tom was great as w...

Excellent service in quick time x Tom was great as w...

I did not finish my chat and enquiries when the chat...

Excellent Society

Lyn was a great help explained everything perfectly

excellent service

Contradictory information given by Saffron about an ISA

Do you have a different Saffron Building Society product?

There's still more to see!

Join Smart Money People

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