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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.56 (3657 reviews)

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4.49

Based on 3,654 reviews, last reviewed 18th Jan 2025

16% decrease in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

76%

13%

Latest highest rating:

4

Rollover procedure It must have been my error but I recently rolled over a bond. I had intended to roll the principal and have the interest paid to another of my account... Read more Reviewed on: 18th January 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3657)

Review of the Saffron Building Society, Savings:

Much appreciated help from Molly.

Molly was amazing, so patient and kind. There were no signs of frustration from her all the time she was helping me and I needed a lot of help. She remained cheerful the whole time and deserves to be recognised as a real asset to the society. Thank you so much Molly Reviewed on: 7th November 2024

The staff here are great, and I’ve recommended my fa...

The staff here are great, and I’ve recommended my family to open accounts here too Reviewed on: 14th January 2025

They offer competitive rates and are easy to deal wi...

They offer competitive rates and are easy to deal with on line or via the telephone. Communications are good via e mail and the Society is very customer focused. Reviewed on: 14th January 2025

Understanding and Knowledgeable

The call handler understood my problem, understood what I wanted to do and did it quickly and efficiently. He also took on board the shortfall in the information in my maturity email and advised that steps are being taken to rectify this. A job well done, thank you. Reviewed on: 13th January 2025

Could do better in customer service

I had problems loging into my account. I telephoned Saffron and the 1st person I spoke to was not very helpful Reviewed on: 13th January 2025

Pleasant, helpful staff in a convenient town centre...

Pleasant, helpful staff in a convenient town centre office. Reviewed on: 13th January 2025

reasonable bank with reasonable interest rates

reasonable bank with reasonable interest rates Reviewed on: 13th January 2025

Most helpful when I couldn't sign into the App

Most helpful when I couldn't sign into the App Reviewed on: 13th January 2025

very good service did not have to weight to long

very good service did not have to weight to long Reviewed on: 13th January 2025

Polite, knowlegdeable.

Polite, knowlegdeable., efficient, very patient and helpful Reviewed on: 13th January 2025

Savings Accounts

I have been saving with you for a few years now and your interest rates are fantastic compared to other banks/Societies and every interaction with agents and maturities has been an effortless experience. Reviewed on: 13th January 2025

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