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Saffron Building Society: Savings reviews

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4.61
Based on 4,471 reviews, last reviewed 24th Jun 2025
9% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Great service at the Colchester branch the staff are... Great service at the Colchester branch the staff are always on hand to help me with whatever i need Reviewed on: 24th June 2025
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Latest lowest rating:

1

I used the Refer A Friend link and my friend duly op... I used the Refer A Friend link and my friend duly opened a Refer A Friend Saver yet I did not receive the book token reward as she was told she had op... Read more Reviewed on: 24th June 2025
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David Yeabsley
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (4471)

Savings Review

5
This was a phone enquiry about a new account started from an existing account. Whoever the staff member was, she was polite, efficient and helpful, and offered extra information that was relevant. Reviewed on: 8th March 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
I received outstanding customer service- she was extremely friendly- she explained to me why my account did not show the correct interest rate and advised me of a new product , as I said outstanding customer service! Reviewed on: 8th March 2022
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Saffron Member

Savings Review

3
I didn’t like that it took 2 days to receive a payment where other building societies it takes less than 24 hours - even at the weekend. Reviewed on: 7th March 2022
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Saffron Member

Savings Review

4
I like Saffron. They seem reliable and always helpful, always at the end of the phone. The only thing I would like would be higher interest rates for savings. Reviewed on: 7th March 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
It was quick and easy to transfer money Reviewed on: 7th March 2022
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Saffron Member

Savings Review

5
I could transact over the telephone which saved me a trip to the branch. Reviewed on: 7th March 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Dealt with my enquiry very efficiently and was very patient and understanding. Reviewed on: 7th March 2022
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Saffron Member

Savings Review

5
Overall this is a good Building Society, but sometimes it is pedantic regarding savings accounts for married couples, why can't a couple have either a joint account or two separate accounts, which saves the same as two separate accounts Reviewed on: 7th March 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Very friendly and efficient. Quick to answer my queries and helpful. Reviewed on: 7th March 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
i could do what i wanted over the phone Reviewed on: 7th March 2022
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Saffron Member

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