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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7206 reviews)

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4.84

Based on 7,206 reviews, last reviewed 18th Aug 2026

15% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Debbie was brilliant helping me this afternoon in Ro... Debbie was brilliant helping me this afternoon in Royston. Reviewed on: 18th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7206)

Customer service

I always find the telephone staff are courteous; ready to listen: understand whatever I need to know or need help with, be patient when I need extra explanation. It is a joy to save with the society Reviewed on: 2nd December 2024

Savings feedback

A good level of interest for regular savera Reviewed on: 2nd December 2024

Easy to transfer money from savings to bank account.

Easy to transfer money from savings to bank account. Staff helpful and friendly. Reviewed on: 2nd December 2024

Covenant location

Friendly staff and very quick service very covenant location as it is the last money bank type of shop left in the local town where I live. Reviewed on: 2nd December 2024

Passbook irregularities

I am baffled by all the entries in the passbook which are not necessarily in date order and some are superfluous and/or illogical. I questioned these in my local branch but did not receive acceptable answers. Reviewed on: 2nd December 2024

great customer service

always available on phone. always polite and helpful Reviewed on: 2nd December 2024

Saffron for Service

I am elderly but am always treated with respect and helped if there is ever something I am not sure about. The staff are friendly and nothing is too much trouble. Reviewed on: 2nd December 2024

Friendly and Efficient Service - Highly Recommended

Chose Saffron BS as we had our mortgage through them and it all went smoothly. Interest rates for savings were competitive. Excellent service when visiting to gather more information. Staff were friendly and informative. Seen quickly and given all the information and contact details we needed to go home and set up the ISA. Follow up contact was brilliant. Reviewed on: 1st December 2024

Excellent customer service.

Excellent customer service. Thank you. Reviewed on: 1st December 2024

Excellent products and service

Just taken out another regular savings plan because the products suit me perfectly. I have the App but opened over the phone as it was easy for me with a colleague at the other end and I had confidence in the service. John Paul was very helpful. Reviewed on: 30th November 2024

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