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Saffron Building Society: Savings reviews

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4.61
Based on 4,467 reviews, last reviewed 24th Jun 2025
9% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Ultimate customer service I dealt with Stacey F this morning she had limitless patience with me .She very kindly explained all about the ISAs I wasn’t sure .Best of all Stacey ... Read more Reviewed on: 24th June 2025
Adrian M's avatar
Adrian M

Latest lowest rating:

1

Don’t bother complete waste of time!!! I applied for a savings account, I had two weeks of emails back and forward robotic type replies from different people that seemed to be working from ... Read more Reviewed on: 18th June 2025
Paul M's avatar
Paul M
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Saffron Building Society Savings reviews (4467)

Savings Review

5
Transferring money to my bank account. Reviewed on: 7th March 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Easy to contact someone by phone Reviewed on: 7th March 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Quick to answer the phone and resolve my issue. Reviewed on: 7th March 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Need to deal with matters by telephone as not near to any branch. Easy to get through by phone, without long wait, and staff easy, friendly and helpful. Restarted my association after 15 years and now will continue to do so. Thank you Reviewed on: 5th March 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Thankyou for being very pleasant and helpful. Reviewed on: 2nd March 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Need to deal with matters by telephone as not near to any branch. Easy to get through by phone, without long wait, and staff easy, friendly and helpful. Restarted my association after 15 years and now will continue to do so. Thank you Reviewed on: 1st March 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
All staff very pleasant and always there to help Reviewed on: 1st March 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
After negotiating the menu options, my telephone call was answered very quickly and satisfactorily. However, I am disappointed to learn that the Saffron still cannot receive incoming funds (ISA transfer) electronically. Reviewed on: 1st March 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
All my questions were answered in a timely, professional and friendly manner. Reviewed on: 1st March 2022
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Saffron Member

Savings Review

5
Very helpful Reviewed on: 28th February 2022
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Saffron Member

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