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Saffron Building Society: Savings reviews

4.49
Based on 3,654 reviews, last reviewed 18th Jan 2025
1% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
13%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
3%

Latest highest rating:

4

Rollover procedure It must have been my error but I recently rolled over a bond. I had intended to roll the principal and have the interest paid to another of my account... Read more Reviewed on: 18th January 2025
Dale Hardie's avatar
Dale Hardie

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024
Malcolm Chester's avatar
Malcolm Chester

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3654)

Review of the Saffron Building Society, Savings:

I love the personal touch that you get very friendly...

5
I love the personal touch that you get very friendly Reviewed on: 11th December 2024

Could do better in customer service

3
I had problems loging into my account. I telephoned Saffron and the 1st person I spoke to was not very helpful Reviewed on: 13th January 2025

Pleasant, helpful staff in a convenient town centre...

5
Pleasant, helpful staff in a convenient town centre office. Reviewed on: 13th January 2025

reasonable bank with reasonable interest rates

4
reasonable bank with reasonable interest rates Reviewed on: 13th January 2025

Most helpful when I couldn't sign into the App

5
Most helpful when I couldn't sign into the App Reviewed on: 13th January 2025

very good service did not have to weight to long

5
very good service did not have to weight to long Reviewed on: 13th January 2025

Polite, knowlegdeable.

5
Polite, knowlegdeable., efficient, very patient and helpful Reviewed on: 13th January 2025

Savings Accounts

5
I have been saving with you for a few years now and your interest rates are fantastic compared to other banks/Societies and every interaction with agents and maturities has been an effortless experience. Reviewed on: 13th January 2025

Excellent customer service

5
Customer service was friendly and professional. My consultant was well prepared, knowledgeable and provided all the information I needed to decide on the best account option. The process to set up the account was very efficient. Reviewed on: 13th January 2025

ISA switch done quickly and efficiently.

5
ISA switch done quickly and efficiently. Reviewed on: 13th January 2025

Staff are very helpful and informative.

5
Staff are very helpful and informative. Reviewed on: 13th January 2025