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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.58 (3879 reviews)

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4.53

Based on 3,879 reviews, last reviewed 21st Feb 2025

40% increase in 5 star reviews

in the past 90 days

60% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Great customer service from Ian today Great customer service from Ian today to help assist with an enquiry of making a 3rd party payment from our ISA accounts to our ‘approved’ 3rd party b... Read more Reviewed on: 21st February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3879)

Review of the Saffron Building Society, Savings:

Lauryn was amazing!

Lauryn was amazing! She was really helpful and informative. Reviewed on: 20th February 2025

Always friendly staff.

Always friendly staff. Kristine Judy and flo Reviewed on: 21st February 2025

I spoke to Harvey on the counter and he was very nic...

I spoke to Harvey on the counter and he was very nice and welcoming. He helped me with my difficult query with ease. There was a loud fire alarm test going on in the branch which was not ideal Reviewed on: 21st February 2025

Always very nice to see they boys on the counter.

Always very nice to see they boys on the counter. It's nice to have a conversation with them and spent time chatting Reviewed on: 21st February 2025

Tricky first online login - mitigated by excellent h...

Tricky first online login - mitigated by excellent help from Lauren who stayed on the phone to make sure my 3rd attempt was successful. Reviewed on: 21st February 2025

The service in branch is great - thanks a lot

The service in branch is great - thanks a lot Reviewed on: 20th February 2025

Always have with the service.

Always have with the service. Really friendly staff. Reviewed on: 20th February 2025

All my queries were answered and new account set...

All my queries were answered and my new account set up very quickly. Great customer service. Reviewed on: 20th February 2025

Really accommodating and friendly service

Really accommodating and friendly service Reviewed on: 20th February 2025

Non customer but staff very helpful when I needed a...

Non customer but staff very helpful when I needed a taxi, they called a local company and sat me down with a glass of water Reviewed on: 20th February 2025

Came in to update passbook and sort out MATYURITY AN...

Came in to update passbook and sort out MATYURITY AND HAVE BOOKED AN APOPOINTMENT WITH IAN C Reviewed on: 20th February 2025

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