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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.56 (3659 reviews)

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4.49

Based on 3,659 reviews, last reviewed 20th Jan 2025

14% decrease in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

76%

13%

Latest highest rating:

5

Kendra, the customer service agent was friendly, and... Kendra, the customer service agent was friendly, and guided me through the steps that I needed, and she was patient. Reviewed on: 20th January 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3659)

Review of the Saffron Building Society, Savings:

Long wait to served as only I person behind counter

Long wait to served as only I person behind counter Reviewed on: 4th November 2024

I’m fed up with ap not working properly and only bei...

I’m fed up with ap not working properly and only being able to use Safari on the Mac normally Google. Poor communications meant a series of misunderstandings recently thst wasted a lot of time. Customer services long waits are irritating too and not clear which menu option I needed Reviewed on: 13th January 2025

My experience at the Ware Branch 11th January 2025

The staff member was professional and polite and also answered all of my questions in a timely manner. Reviewed on: 13th January 2025

Good customer service.

Good customer service. Poor interest rates on savings. Reviewed on: 13th January 2025

Really easy to save for my children and great to hav...

Really easy to save for my children and great to have on the high street Reviewed on: 13th January 2025

I've struggled to pay money from bank into my saffro...

I've struggled to pay money from bank into my saffron savings account. It wasn't too clear on how to do it. After calling the help line (twice)this was resolved. The staff were excellent. Reviewed on: 13th January 2025

I like that you’re on the high street and we can sti...

I like that you’re on the high street and we can still visit for face to face service Reviewed on: 13th January 2025

I like that you’re on the high street and we can sti...

I like that you’re on the high street and we can still visit for face to face service Reviewed on: 13th January 2025

Love the service and the team at Ware.

Love the service and the team at Ware. Reviewed on: 13th January 2025

Really happy with the service from the team

Really happy with the service from the team Reviewed on: 13th January 2025

Always brilliant here, staff are great

Always brilliant here, staff are great Reviewed on: 13th January 2025

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Saffron Building Society: Savings reviews

14% decrease in 5 star reviews

67% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Saffron Building Society Savings reviews (3659)

Long wait to served as only I person behind counter

I’m fed up with ap not working properly and only bei...

My experience at the Ware Branch 11th January 2025

Good customer service.

Really easy to save for my children and great to hav...

I've struggled to pay money from bank into my saffro...

I like that you’re on the high street and we can sti...

I like that you’re on the high street and we can sti...

Love the service and the team at Ware.

Really happy with the service from the team

Always brilliant here, staff are great

Do you have a different Saffron Building Society product?

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Join Smart Money People

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