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Saffron Building Society: Savings reviews

4.57
Based on 4,170 reviews, last reviewed 7th Apr 2025
302% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
79%
See only 4 star reviews
12%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Can't recommend too highly I was having problems accessing my account online, so phoned the 0800 number for help. The phone was answered immediately and offered me two options, ... Read more Reviewed on: 7th April 2025
Helen S's avatar
Helen S

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024
Malcolm Chester's avatar
Malcolm Chester

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4170)

Review of the Saffron Building Society, Savings:

Very helpful

5
I spoke with a very helpful person who helped to get me logged into my account Reviewed on: 2nd April 2025

Very helpful.

5
Very helpful. Efficient and pleasant. Respectful Reviewed on: 1st April 2025

Problems with online account speedily resolved

5
I attempted to open an online ISA account but came up against a problem which was very speedily resolved with a call to Saffron (Stacey) Reviewed on: 31st March 2025

Ian was very helpful and friendly

5
Ian was very helpful and friendly Reviewed on: 31st March 2025

excellent very good exceptonal service

5
excellent very good exceptonal service Reviewed on: 31st March 2025

Always happy with the service I receive at the Brent...

5
Always happy with the service I receive at the Brentwood Branch from everyone. Reviewed on: 31st March 2025

ISaved for many years.

5
I have saved with Saffron BS for a number of years and they have always responded promptly, even when I have locked myself out occasionally! Very competetive rates and they donate for charity and community projects. Excellent Reviewed on: 31st March 2025

Very friendly efficient service, courteous and dealt...

5
Very friendly efficient service, courteous and dealt with enquiry straight away Reviewed on: 31st March 2025

I called for some help today and the lady I spoke t...

5
I called for some help today and the lady I spoke to was really helpful. She closed the accounts I don’t need and combined all my savings go into one account. She even looked for a better interest rate. Reviewed on: 29th March 2025

Extremely helpful from phone to counter staff

5
Extremely helpful from phone to counter staff Reviewed on: 29th March 2025

Always receive excellent service at Haverhill branch

4
Always receive excellent service at Haverhill branch Reviewed on: 29th March 2025

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