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Saffron Building Society: Savings reviews

4.53
Based on 3,879 reviews, last reviewed 21st Feb 2025
40% increase in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
12%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Great customer service from Ian today Great customer service from Ian today to help assist with an enquiry of making a 3rd party payment from our ISA accounts to our ‘approved’ 3rd party b... Read more Reviewed on: 21st February 2025
Sacha's avatar
Sacha

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024
Malcolm Chester's avatar
Malcolm Chester

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3879)

Review of the Saffron Building Society, Savings:

.Survey reply

5
Good customer care service. Questions and queries answered quickly and efficiently Reviewed on: 28th April 2024

Absolutely wonderful as always.

5
Absolutely wonderful as always. I adore being served by them all and tbrh brighten my day! Reviewed on: 19th February 2025

Saffron Walden is lovely

5
The Saffron Walden girls are lovely. Always so helpful and go above and beyond to deliver great service Reviewed on: 19th February 2025

Good review

5
Good. Lovely service from lady. Always very helpful. Reviewed on: 19th February 2025

Very helpful, polite and friendly and well spoken pe...

5
Very helpful, polite and friendly and well spoken person on the phone. Reviewed on: 19th February 2025

Always friendly helpful and efficient customer servi...

5
Always friendly helpful and efficient customer service staff . Calls answered and resolved quickly . The value of being a customer in a small wee building society - unlike a large bank . Thankyou Reviewed on: 19th February 2025

Thank you Emma

5
Always great service here. Walked straight in and Emma helped us. Knew the answers and helped us with mobile app. Reviewed on: 19th February 2025

Aalways very helpful and accomodating.

4
Aalways very helpful and accomodating. Reviewed on: 19th February 2025

Lauryn has been absolutely brilliant in Colchester b...

5
Lauryn has been absolutely brilliant in Colchester branch, answering all my questions and giving me all information I need to open some new accounts. Reviewed on: 19th February 2025

Financial wellbeing review with Emily

5
Came in for a financial wellbeing review with Emily and Natalie. Had a lovely cup of tea and great company Reviewed on: 19th February 2025

Always wonderful and served with a smile

5
Always wonderful and served with a smile Reviewed on: 19th February 2025

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