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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.56 (3654 reviews)

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4.49

Based on 3,654 reviews, last reviewed 18th Jan 2025

1% increase in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

76%

13%

Latest highest rating:

4

Rollover procedure It must have been my error but I recently rolled over a bond. I had intended to roll the principal and have the interest paid to another of my account... Read more Reviewed on: 18th January 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3654)

Review of the Saffron Building Society, Savings:

Friendly, helpful staff

Friendly, helpful staff and one of the few financial institutions left on our High Street for personal service. This make such a difference, although your telephone service staff are great too! Reviewed on: 14th January 2025

Turning a negative into a positive.

Very helpful lady (Judy?) Shame I had to visit as the account for my granddaughter had been set up wrongly in the first place. However although not yet sorted, the lady I saw was very helpful. Reviewed on: 11th January 2025

Didn't include my up to date savings on my passbook.

Didn't include my up to date savings on my passbook. Reviewed on: 11th January 2025

Your website

I find your website unintelligible. I hate the fact that it only the size of a mobile phone, and when you refer me to a certain section (eg maturity information) I click on every icon you have on the page, but still cannot find it. However, I cannot praise your staff highly enough. When I telephone they are extremely helpful. Reviewed on: 11th January 2025

A good return on our investment and the staff at Hal...

A good return on our investment and the staff at Halsted branch are always very helpful and pleasant to deal with Reviewed on: 10th January 2025

I wanted to close an account

I wanted to close an account and found the whole procedure easy at my end and prompt on Saffron's. Reviewed on: 10th January 2025

Lewis was very helpful assisting with my online acce...

Lewis was very helpful assisting with my online access quickly and efficiently. Reviewed on: 10th January 2025

Rates on maturity could be much better

At savings product maturity the rates offered are not as good as what the best in the market offer Reviewed on: 10th January 2025

As usual, the member of staff who dealt with my tran...

As usual, the member of staff who dealt with my transactions was friendly, helpful and capable. Excellent face to face service. Reviewed on: 10th January 2025

Easisa accounty renewal of isa account

Easy renewal of isa account. Helpful member of staff. Reviewed on: 10th January 2025

Isa Maturity

I had a one-year Isa maturing later this month and telephoned to provide maturity instructions. The process was handled speedily and in a customer friendly manner Reviewed on: 10th January 2025

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