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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.56 (3654 reviews)

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4.49

Based on 3,654 reviews, last reviewed 18th Jan 2025

1% increase in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

76%

13%

Latest highest rating:

4

Rollover procedure It must have been my error but I recently rolled over a bond. I had intended to roll the principal and have the interest paid to another of my account... Read more Reviewed on: 18th January 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3654)

Review of the Saffron Building Society, Savings:

I came to branch to withdraw some cash today and lov...

I came to branch to withdraw some cash today and love coming in since the new improvements, think it is very nice and a good improvement. Reviewed on: 16th January 2025

Staff lacked knowledge ...

I struggled to get the answer to my question regarding an ISA Reviewed on: 10th January 2025

My experience with Saffron Building Society is good,...

My experience with Saffron Building Society is good, because they offer a wide variety of products, their interest rates are competitive, they're easily accessible via telephone, etc, they have good customer service staff if I need help with anything, and they're a trustworthy company. Reviewed on: 10th January 2025

It’s nice to be able to have a shop to go to and spe...

It’s nice to be able to have a shop to go to and speak to a member of staff who are always friendly and mainly knowledgeable on the products that you are selling. Reviewed on: 10th January 2025

Helpful Phone Call

Good experience on phone call to transfer savings account. Really easy to sort out, however I was told it would be sorted by Monday and I haven't received an update yet as of Friday. If something was sent in the post it would have been great to get a head up. But overall a good experience. Reviewed on: 10th January 2025

Savings Isa

Quick and very easy, Very informative Reviewed on: 10th January 2025

Always helpful and attentive whatever you ask.

Always helpful and attentive whatever you ask. Explain everything as they go along. Reviewed on: 10th January 2025

Good old fashioned service.

A little bit more information on ISA rules regarding paying extra money on on certain products (Maturity ISA) for instance. Reviewed on: 10th January 2025

Easy use of app

Opened account easily, no problem with app Reviewed on: 10th January 2025

Job done

Achieved my objective - the staff member was friendly (without being overly familiar), friendly, patient, so it got done quickly and comfortably (i.e. at my pace). Past experience of phoning-in meant I was confident that it would go well and it did! Reviewed on: 4th January 2025

Very good service staff very helpful and friendly

Very good service staff very helpful and friendly Reviewed on: 27th December 2024

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