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Saffron Building Society: Savings reviews

4.58
Based on 4,253 reviews, last reviewed 3rd May 2025
83% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
79%
See only 4 star reviews
12%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Very quick and helpful getting ISA open in Colcheste... Very quick and helpful getting ISA open in Colchester branch. Lauren was friendly and efficient. Great service as new customers Reviewed on: 3rd May 2025
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Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024
Malcolm Chester's avatar
Malcolm Chester

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4253)

Review of the Saffron Building Society, Savings:

Efficient transfer of monies

5
Kendra was so helpful in advising me how to move money from my bank into an esaver. I had forgotten the sort code and account number of Saffron Building Society. Even suggesting a small sum first before transferring the rest to make sure all was well. She also phoned to let me know that the transfer had gone through and moved an appropriate sum from esaver to ISA. Patient and very personable Reviewed on: 6th September 2024

Very quick and helpful getting ISA open in Colcheste...

5
Very quick and helpful getting ISA open in Colchester branch. Lauren was friendly and efficient. Great service as new customers Reviewed on: 3rd May 2025

Great service, efficient and professional

5
Great service, efficient and professional Reviewed on: 1st May 2025

Helpful and friendly as always they are in my local...

5
Helpful and friendly as always they are in my local branch Reviewed on: 1st May 2025

Excellent service in Colchester as always

5
Excellent service in Colchester as always Reviewed on: 1st May 2025

Great customer service

5
They answer the phone and then resolve the query. All done very politely. I know that may sound 'normal' but it isn't really anymore. Reviewed on: 1st May 2025

Veryygoood great service from cokchester

5
Veryygoood great service from cokchester Reviewed on: 1st May 2025

All the Halstead staff are brilliant and look after me

5
All the Halstead staff are brilliant and look after me Reviewed on: 1st May 2025

No notice of my ISA maturity by Post.

5
No notice of my ISA maturity by Post. Spoke to a charming and helpful operative on the help number that took my details and opened a two year account to continue savings. I cannot trust my computer with on line finance. Reviewed on: 30th April 2025

CAME TO UPDATE PASSBOOKS IN ROYSTON

5
CAME TO UPDATE PASSBOOKS IN ROYSTON Reviewed on: 30th April 2025

Tried, but didn't happen

3
The agent, Emily, was very helpful but unfortunately the product didn't work out to be suitable. Reviewed on: 30th April 2025

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