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Saffron Building Society: Savings reviews

4.59
Based on 4,277 reviews, last reviewed 9th May 2025
73% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
79%
See only 4 star reviews
12%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Emily was professional, knowledgeable and friendly. Emily was professional, knowledgeable and friendly. She listened to our needs and advised us on the best way forward with our savings. We are lucky to... Read more Reviewed on: 9th May 2025
Karen A's avatar
Karen A

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024
Malcolm Chester's avatar
Malcolm Chester

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4280)

Review of the Saffron Building Society, Savings:

It's more like a coffee morning than a bank queue

5
unlike a traditional bank were you all queue up in silence it's more like a coffee morning when you go into the branch plus the staff seem genuinely happy to be there, and are both helpful and patient even with the non-tech savvy Reviewed on: 26th February 2025

Bronwen suggested to switch my low paying account to...

5
Bronwen suggested to switch my low paying account to an online one, she was helpful and I didn't have to wait in the queue Reviewed on: 9th May 2025

Good efficient and helpful as usual

5
Good efficient and helpful as usual Reviewed on: 9th May 2025

Max helped me with opening an ISA instantly, I'm ver...

5
Max helped me with opening an ISA instantly, I'm very grateful Reviewed on: 9th May 2025

Emily was professional, knowledgeable and friendly.

5
Emily was professional, knowledgeable and friendly. She listened to our needs and advised us on the best way forward with our savings. We are lucky to have SWBS based in Saffron Walden it is reassuring to talk to someone face to face to confirm what you have found online and sort any issues out rather than a BOT! Reviewed on: 9th May 2025

Emma was a chatty lovely lady who was willing to...

5
Emma was a chatty lovely lady who was willing to help Reviewed on: 9th May 2025

Max helped me and my wife sort out new bonds.

5
Max helped me and my wife sort out new bonds. Reviewed on: 9th May 2025

Very enjoyable in the Colchester branch.

5
Very enjoyable in the Colchester branch. Lauryn was very helpful and was great to speak to someone in person who was really knowledgeable. Reviewed on: 8th May 2025

Wow! I'm impressed

5
Wow! Such a wonderful team who were able to show me finally how to get on the app. Reviewed on: 8th May 2025

Friendly staff you talk to and who explain things so...

5
Friendly staff you talk to and who explain things so everyone can understand Reviewed on: 8th May 2025

Very helpful and Clear

5
Saw Jess in Royston today who was very helpful and clear with the information she provided. Reviewed on: 8th May 2025

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