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Scottish Building Society: Mortgages reviews

4.67
Based on 365 reviews, last reviewed 30th Jul 2025
125% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
18%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
1%

Latest highest rating:

5

I needed assistance regarding title deeds and Katie... I needed assistance regarding title deeds and Katie has taken the relevant details to pass onto the relevant department in order to give me an appropr... Read more Reviewed on: 30th July 2025
Fiona H's avatar
Fiona H

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024
Chris Kelly's avatar
Chris Kelly

About this product

Securing your dream home is the goal, but finding the perfect mortgage is an important step along the way. We collect Scottish Building Society mortgage reviews from existing borrowers to help you make an informed decision.

Scottish Building Society is the oldest remaining building society in the world, offering a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident that you understand the terms, conditions and interest rates. Always consult the lender or an independent advisor if you’re unsure or have any questions.

Are you looking for a mortgage with Scottish Building Society? Read the reviews on Smart Money People to find out what existing customers have to say about their experiences. Learn which mortgage product they have and how satisfied they have been throughout the term. Find out how well the lender has kept borrowers updated with any mortgage news and changes. Learn all of this and more in our Scottish Building Society mortgage reviews.

Have you got a mortgage with Scottish Building Society? Share your experience with others on Smart Money People. Tell us about the application process: was it easy to understand? Did you have any unusual circumstances that made it difficult to find the right lender? How would you rate Scottish Building Society’s customer service? Would you recommend the lender to family and friends? Whether good or bad, write a Scottish Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Scottish Building Society Mortgages reviews (365)

Review of the Scottish Building Society, Mortgages:

Very good to deal with and with good rates

4
Been dealing with the society for helping with my new build Reviewed on: 10th March 2022

I needed assistance regarding title deeds and Katie...

5
I needed assistance regarding title deeds and Katie has taken the relevant details to pass onto the relevant department in order to give me an appropriate answer to my query as it cannot be answered immediately. Reviewed on: 30th July 2025

good experience easy to deal woth

5
good experience easy to deal woth Reviewed on: 20th July 2025

Great customer service

5
Great customer service,good to know older people can get a mortgage Reviewed on: 18th July 2025

Smooth process and positive experience

5
Very smooth process, liked the fact this was a mutual society and a historical presence in the mortgage market. Staff were very helpful, I had to call for some advice and found they answered the phone quickly, had the answer I needed and were very easy to communicate with, that's a big positive for me. Reviewed on: 18th July 2025

It was a limited experience through a mortgage broke...

4
It was a limited experience through a mortgage broker but one which was completed quickly and efficiently. Reviewed on: 17th July 2025

My mortgage was easily and quickly arranged.

5
My mortgage was easily and quickly arranged. Reviewed on: 16th July 2025

They were always very helpful when I needed help

5
They were always very helpful when I needed help or advice regarding our mortgage and were surprisingly quick at replying to emails. Reviewed on: 15th July 2025

A very positive experience

5
A very positive experience in setting up then extending a mortgage with my daughter for her flat, Scottish Building Society mortgage advisors from the outset were very straightforward to communicate with. Have been a few hiccups in the process but their team have been consistently helpful & approachable . Reviewed on: 24th June 2025

Excellent Service a

5
I had an excellent service and no complaints whatsoever. Reviewed on: 20th May 2025

Remortgage process was smooth.

5
Remortgage process was smooth. All OK, thank you Reviewed on: 15th May 2025

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