Write a review

Scottish Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.63 (341 reviews)

View other Scottish Building Society products

4.62

Based on 341 reviews, last reviewed 14th Nov 2024

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

18%

Latest highest rating:

4

Lifetime Mortgagr Very efficient and speedy response when obtaining a lifetime mortgage Reviewed on: 14th November 2024

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024

Read all reviews Write a review

About this product

Securing your dream home is the goal, but finding the perfect mortgage is an important step along the way. We collect Scottish Building Society mortgage reviews from existing borrowers to help you make an informed decision.

Scottish Building Society is the oldest remaining building society in the world, offering a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident that you understand the terms, conditions and interest rates. Always consult the lender or an independent advisor if you’re unsure or have any questions.

Are you looking for a mortgage with Scottish Building Society? Read the reviews on Smart Money People to find out what existing customers have to say about their experiences. Learn which mortgage product they have and how satisfied they have been throughout the term. Find out how well the lender has kept borrowers updated with any mortgage news and changes. Learn all of this and more in our Scottish Building Society mortgage reviews.

Have you got a mortgage with Scottish Building Society? Share your experience with others on Smart Money People. Tell us about the application process: was it easy to understand? Did you have any unusual circumstances that made it difficult to find the right lender? How would you rate Scottish Building Society’s customer service? Would you recommend the lender to family and friends? Whether good or bad, write a Scottish Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Review Scottish Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Scottish Building Society Mortgages reviews (341)

very satisfied customers

We used a Mortgage Broker to apply for our mortgage so did not deal directly with SBS, however, both our Mortgage Broker and Solicitor could not praise SBS highly enough. SBS responded very quickly to queries at critical points in our purchase. We were able to find a mortgage product that suited our needs perfectly at a good rate. The welcome phone call from customer service to welcome us as new customers is something we have not had before and were pleasantly surprised. We are very satisfied customers. Reviewed on: 25th June 2024

Professional, helpful, friendly

Excellent service provided. Clear communication and explanation in a professional, friendly and non-patronising way. Reviewed on: 12th June 2024

there were difficulties in the initial processes

there were difficulties in the initial processes in communication. This caused unnecessary delays which could have been avoided there seemed to be so many people involved in the decision making process at SBS end of the arrangement. Reviewed on: 10th June 2024

The application process is very outdated

The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lenders. The process to sign documents and setup direct debit has too many opportunities for error and mistakes. The communications were okay in terms of providing important information though. Theres also no way to track mortgage payments or balances via an app or through online banking which in 2024 is difficult to accept. Reviewed on: 10th June 2024

Quick response to our enquiry

Basically we had a quick response to our enquiry so we were able to proceed with the application. Scottish BS was the only financial institution that considered us for a remortgage. Reviewed on: 7th June 2024

Was a great experience for buying our first home wou...

Was a great experience for buying our first home would of liked to receive a bigger loan to have left a bit of wiggle room to do up the new home with money I used for deposit but I get that it was based off my current wage so don’t hold a grudge about it Reviewed on: 7th June 2024

Excellent service

Very easy and quick to deal with Reviewed on: 6th June 2024

Responded quickly, went through mortgage advisor, cl...

Responded quickly, went through mortgage advisor, clear documentation Reviewed on: 28th May 2024

In branch service review

There was a longer than expected delay in processing my application which I was told was due to the volume of applications. Reviewed on: 23rd May 2024

I dealt mainly with Kay Baird in your Glasgow office...

I dealt mainly with Kay Baird in your Glasgow office who has been courteous helpful and professional at all times.rs Reviewed on: 14th May 2024

Do you have a different Scottish Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Scottish Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub