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Scottish Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.69 (379 reviews)

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4.69

Based on 379 reviews, last reviewed 30th Apr 2026

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

76%

17%

Latest highest rating:

5

Confusing app, excellent phone service I was struggling to register on the banking app, which is not user friendly. However, I called and spoke to Katie M who provided excellent service, ta... Read more Reviewed on: 30th April 2026

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024

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About this product

Scottish Building Society have been helping people buy properties in Scotland since 1848.

Scottish Building Society mortgages are available for remortgages, self-builds, holiday lets, retirement interest only, entrepreneurs and standard residential loans.

Scottish Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Mortgages reviews (379)

Retirement mortgage

Arranged our retirement mortgage, yes there was a lot of paperwork required, but found them extremely flexible and helpful. Would strongly recommend them if you are after a similar product Reviewed on: 17th October 2024

SBS offered the specialises Guarantor Mortgage produ...

SBS offered the specialises Guarantor Mortgage product that we required. The application was very thorough, verging at times on painstaking and it was carried out within a tight timescale allowing toe property to be purchased in time for the start of the University term. The communication between SBS and our financial adviser Claudia Kydd at Orchard Independent was highly professional extremely prompt and very helpful Reviewed on: 20th September 2024

Reviewer

The review of my documents was slow and over cautious Reviewed on: 6th September 2024

Reliable and Reassuring

Scottish Building Society were very fast in replying to any questions or queries I had and happy to change minor details for me, which was very reassuring and put my mind at ease during a busy and stressful time buying my first home. Reviewed on: 6th September 2024

Overall straightforward and clear, no suprises

Overall straightforward and clear, no suprises Reviewed on: 29th August 2024

Self Build Mortgage - great product and service

Self Build Mortgage - great product and service Reviewed on: 29th August 2024

First Class

From start to completion this we thought was an excellent service. All communication either by phone or post was first class. Reviewed on: 27th August 2024

Home remortgaged

this was the best way to take money from our house with a mortgage.we pay monthly interest & our house doesnt decrease in value Reviewed on: 23rd August 2024

Speedy communication, thoroughness of approach and a...

Speedy communication, thoroughness of approach and asssesment, coupled with reliability and transparency make SBS an excellent Company to deal with. Hats off especially to Lesley in their Inverness branch. Thoroughly recommend.. Reviewed on: 15th August 2024

Easy and stress free

Easy to speak to and not difficult, only issue is that a product fee was due was informed this could be added to the loan amount but it was not but this was not communicated to me at the start, had to pay it myself which was no issue but then I was not given details on how to do this so ended up having to ring which was a little time consuming Reviewed on: 7th August 2024

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