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Scottish Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.64 (368 reviews)

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4.67

Based on 368 reviews, last reviewed 11th Sep 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

18%

Latest highest rating:

5

Small is beautiful Katie dealt with my query promptly and efficiently - such a pleasure after some of my recent calls to other businesses’ so-called ‘customer services’.... Read more Reviewed on: 11th September 2025

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024

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About this product

Scottish Building Society have been helping people buy properties in Scotland since 1848.

Scottish Building Society mortgages are available for remortgages, self-builds, holiday lets, retirement interest only, entrepreneurs and standard residential loans.

Scottish Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Mortgages reviews (368)

SBS offered the specialises Guarantor Mortgage produ...

SBS offered the specialises Guarantor Mortgage product that we required. The application was very thorough, verging at times on painstaking and it was carried out within a tight timescale allowing toe property to be purchased in time for the start of the University term. The communication between SBS and our financial adviser Claudia Kydd at Orchard Independent was highly professional extremely prompt and very helpful Reviewed on: 20th September 2024

Reviewer

The review of my documents was slow and over cautious Reviewed on: 6th September 2024

Reliable and Reassuring

Scottish Building Society were very fast in replying to any questions or queries I had and happy to change minor details for me, which was very reassuring and put my mind at ease during a busy and stressful time buying my first home. Reviewed on: 6th September 2024

Overall straightforward and clear, no suprises

Overall straightforward and clear, no suprises Reviewed on: 29th August 2024

Self Build Mortgage - great product and service

Self Build Mortgage - great product and service Reviewed on: 29th August 2024

First Class

From start to completion this we thought was an excellent service. All communication either by phone or post was first class. Reviewed on: 27th August 2024

Home remortgaged

this was the best way to take money from our house with a mortgage.we pay monthly interest & our house doesnt decrease in value Reviewed on: 23rd August 2024

Speedy communication, thoroughness of approach and a...

Speedy communication, thoroughness of approach and asssesment, coupled with reliability and transparency make SBS an excellent Company to deal with. Hats off especially to Lesley in their Inverness branch. Thoroughly recommend.. Reviewed on: 15th August 2024

Easy and stress free

Easy to speak to and not difficult, only issue is that a product fee was due was informed this could be added to the loan amount but it was not but this was not communicated to me at the start, had to pay it myself which was no issue but then I was not given details on how to do this so ended up having to ring which was a little time consuming Reviewed on: 7th August 2024

Very easy to deal with

First time I had dealt with the Scottish Building Society and everything went so smooth with no hassle at all. Anytime I had to phone them the staff were very friendly and helpful. Reviewed on: 2nd August 2024

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