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Scottish Building Society: Mortgages reviews

View other Scottish Building Society products
4.67
Based on 368 reviews, last reviewed 11th Sep 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Small is beautiful Katie dealt with my query promptly and efficiently - such a pleasure after some of my recent calls to other businesses’ so-called ‘customer services’.... Read more Reviewed on: 11th September 2025
John c's avatar
John c

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024
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Chris Kelly
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About this product

Scottish Building Society have been helping people buy properties in Scotland since 1848.

Scottish Building Society mortgages are available for remortgages, self-builds, holiday lets, retirement interest only, entrepreneurs and standard residential loans.

Scottish Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Mortgages reviews (368)

Mortgage review

5
Peter McSherry's service has been second to none throughout. He has kept us at ease through the full process and has been so helpful and knowledgeable. Reviewed on: 28th September 2020
Mortgage customer's avatar
Mortgage customer

Mortgage

5
I am a first-time buyer that was looking for a mortgage to be arranged during the current COVID pandemic and subsequent lockdowns. I found my adviser, Peter McSherry, to be informative and very efficient. Peter was aware of our tight deadline and kept us updated and reassured us. Excellent service and would recommend to anyone looking for good customer service and a smooth application process. Reviewed on: 24th September 2020
Fgray's avatar
Fgray

Mortgage review

5
Request for employer reference was mistakenly forgotten but was rectified promptly and communication was great. Thank you ! Reviewed on: 21st September 2020
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Mortgages branch customer

Mortgage review

4
Good range of products. Good recognition of act for those over 70 Reviewed on: 11th September 2020
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Mortgage customer

Mortgage review

5
Very quick and efficient service. Grateful for your willingless to lend in these difficult times Reviewed on: 11th August 2020
Mortgage customer's avatar
Mortgage customer

Mortgage Review

5
More communication would be good Reviewed on: 22nd June 2020
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Mortgage customer

Mortgage Review

5
Easy to deal with, informative and positive attitude to help with particular professionalism demonstrated by our mortgage adviser, Peter McSherry Reviewed on: 5th June 2020
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Mortgage customer

Mortgage Review

5
Easy communication, very helpful Reviewed on: 5th June 2020
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Mortgage customer

Mortgage Review

5
Friendly and very helpful advice. Excellent service. Reviewed on: 1st June 2020
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Mortgage customer

Customer focussed products

4
The Scottish Building Society offered us a mortgage when other lenders refused because of our age. Their rates are competitive and their customer service is excellent. Reviewed on: 10th May 2020
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D Donnelly7

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