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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27314 reviews)

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4.94

Based on 27,314 reviews, last reviewed 3rd Mar 2025

325% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing Bank and app experience is wonderful Amazing Bank and app experience is wonderful Reviewed on: 3rd March 2025

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27314)

Review of the Starling Bank, Current Account:

Banking at your fingertips

The Starling app is user friendly and really easy to use. From transferring money, paying in a cheque to setting up a direct debit. One thing I really like is the option to limit the amount you can spend via transaction on contactless.. all in all, it’s a great banking app. Highly recommended.. Reviewed on: 25th March 2022

Amazing Bank and app experience is wonderful

Amazing Bank and app experience is wonderful Reviewed on: 3rd March 2025

Really good product, great for using when travelling...

Really good product, great for using when travelling abroad. Easy to use app too Reviewed on: 1st March 2025

Poor customer service and dispute resolution

Poor customer service and dispute resolution Reviewed on: 1st March 2025

Reply from Starling Bank Hi Paul, we're sorry to hear this. We investigate all disputes thoroughly and in line with Mastercard rules to reach a favourable outcome for our customers. If not, we'll explain our findings and offer further guidance. Please reach out to us if you need any further help, we're available 24/7. Team Starling Response date: 1st March 2025

Spaces feature is an excellent idea.

I use the Spaces feature by transferring money into them so that a direct debit is never missed. Reviewed on: 28th February 2025

Starling was good until they got rid of interest.

Starling was good until they got rid of interest. Reviewed on: 28th February 2025

Good current a/c interest rates and good exchange ra...

Good current a/c interest rates and good exchange rate when using abroad. Reviewed on: 27th February 2025

Felt pressured to change to on line banking system

I felt under pressure from my current bank to change to their on line banking system I am OAP I don’t like changes I was panicking I felt backed into a corner. My daughter calmed me down she had recently started on line banking so easy she said a child could do it she coaxed me and I reluctantly agreed. I have never looked back a few hiccups to start which were professionally and easily explained all round great experience I should have done it long ago. Reviewed on: 26th February 2025

Reply from Starling Bank Hi Annie, thanks for your review. We appreciate how different online banking is to traditional in-person banking, but we're so glad you're getting on well with Starling. We're available 24/7 so if you ever need help with anything, we're here for you no matter how big or small the query is. We hope you enjoy being part of the Starling family for many years to come. Team Starling Response date: 28th February 2025

We love Starling.

We love Starling. Great ethics, great app Reviewed on: 26th February 2025

Good bank, good security.

Good bank, good security. Nothing else to say. It's a bank..... Reviewed on: 26th February 2025

Lorem ipsum dolor sit amet, consectetur adipiscing e...

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Reviewed on: 26th February 2025

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