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Starling Bank: Current Account reviews

4.94
Based on 27,314 reviews, last reviewed 3rd Mar 2025
325% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

Amazing Bank and app experience is wonderful Amazing Bank and app experience is wonderful Reviewed on: 3rd March 2025
Nicola E's avatar
Nicola E

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025
Paul B's avatar
Paul B

About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27314)

Review of the Starling Bank, Current Account:

Banking at your fingertips

5
The Starling app is user friendly and really easy to use. From transferring money, paying in a cheque to setting up a direct debit. One thing I really like is the option to limit the amount you can spend via transaction on contactless.. all in all, it’s a great banking app. Highly recommended.. Reviewed on: 25th March 2022

Overall very good experience but...

4
Overall very good experience but they denied me an ISA without a good explanation Reviewed on: 26th February 2025

The Starling Bank current account app is so easy to...

5
The Starling Bank current account app is so easy to navigate, has a great layout and enables me to manage my spending efficiently. I love the fact that you can move money in to seperate pots to save for different things. Reviewed on: 26th February 2025

The App is easy to use & easy to understand.

5
The App is easy to use & easy to understand. When I have needed help it was quick & easy to find help. The Starling people are very friendly & easy to talk too. Reviewed on: 26th February 2025

Good customer service and safe banking system I trus...

5
Good customer service and safe banking system I trust this organisation greatly Reviewed on: 26th February 2025

Banking Made Easy with Starling!

5
I’ve been using Starling Bank for a while now, and I can confidently say it’s one of the best digital banks out there. The app is incredibly user-friendly, with a clean interface and powerful features that make managing finances effortless. Reviewed on: 26th February 2025

A great online account

5
I have been with Starling for over 5 years and the bank has improved its services year after year. Any problems I have had (and to be honest have been caused by myself) are dealt with quickly by the customer service team. The App is excellent and they keep it fresh by improving it every year. I particularly like the icons and backgrounds that can be changed with the seasons. It’s nice to see snow when you are checking your balance. It’s easy to set up savings pots to which you can even add a ‘virtual debit card’ to make payments from. You can also set up direct debits to be paid from savings pots. I have never had any problems with the App, I’ve never been unable to make payments and I am very happy with both the service I have received and the feeling of confidence I have with the bank. Reviewed on: 26th February 2025
Reply from Starling Bank Hi Ray, thanks for your review, we really appreciate it. We aim to make banking convenient and hassle-free so we're glad to hear we're hitting the mark. It's great you're making the most of our Spaces and Virtual cards. Did you know you can add images to each space, we find doing this makes organising our funds a lot easier and also look nicer! We hope you enjoy being part of the Starling family for many years to come. Team Starling Response date: 28th February 2025
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Starling Bank

Great people to work with.

5
Great people to work with. Professional yet easygoing and always respond very, very quickly Reviewed on: 26th February 2025

Whenever I had any questions their team is always on...

5
Whenever I had any questions their team is always on hand to help as soon as possible. There isn’t any problem they can’t solve Reviewed on: 26th February 2025

Love they have spaces for saving that make it super...

5
Love they have spaces for saving that make it super easy to save for different things // they have a round up space for when you are spending as well. Easy app to use and have never had any problems especially when using abroad. Reviewed on: 26th February 2025

Starling Current Account

5
I’ve been with starling for over 5 years now and had to engage with support a few times, every experience was professionally and promptly handled and the agents were friendly with little to no queues on the phone lines. Reviewed on: 26th February 2025

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