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Monique

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All reviews (3)

Review of the Vanquis, Credit card:

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Mixed Experience with Vanquis Credit Card!

I have had a Vanquis credit card for some time, and my experience has been a mix of positives and challenges. The card helped me build my credit score when used responsibly. The application process was straightforward, and I was approved relatively quickly. I had an issue in the past where my account was blocked unexpectedly. I was asked to provide bank statements from another account I hold due to a money transfer, which caused delays and frustration. The customer communication during that period could have been clearer or more supportive. While the Vanquis credit card can be useful for building or improving your credit, my experience with account blocking and documentation requests was stressful and took effort to resolve. I would advise others to be prepared to provide supporting documents and to stay on top of communications with customer service. Reviewed on: 24th January 2026

Review of the Starling Bank, Current account:

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Banking Made Easy with Starling!

I’ve been using Starling Bank for a while now, and I can confidently say it’s one of the best digital banks out there. The app is incredibly user-friendly, with a clean interface and powerful features that make managing finances effortless. Reviewed on: 26th February 2025

Review of the Vanquis, Credit builder credit card:

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Reliable Support

I've been a customer of Vanquis Bank for some time now, primarily using their credit card services. I must say, whenever I've needed assistance, their customer service team has been incredibly helpful. Whether it's resolving an issue or answering a query, they've always been prompt and professional. It's reassuring to know that support is readily available when needed. Overall, my experience with Vanquis Bank has been positive, largely due to their excellent customer service. Reviewed on: 3rd May 2024

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