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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14669 reviews)

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4.95

Based on 14,669 reviews, last reviewed 27th Jun 2025

168200% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

They are very friendly understanding. They are very friendly understanding. Professional and Polite Reviewed on: 27th June 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14669)

Review of the StepChange, Debt Management:

Very helpful

So far two months in finding helpful and way less worry. Thank you Reviewed on: 8th July 2020

Helps massively with my money troubled

Helps massively with my money troubled Reviewed on: 6th June 2025

Ex ellent service good advice always really help abo...

Ex ellent service good advice always really help above & beyond in my experience!!! Reviewed on: 6th June 2025

They understood my situation perfectly

I was a tad distressed when I first had contact with StepChange and they were calming, understanding and explained and explained and explained again the answers to my questions. I don't take things in very quickly and they were very patient with me. Reviewed on: 6th June 2025

Peace of mind when in a very difficult position and...

Peace of mind when in a very difficult position and not sure where to turn. Reviewed on: 6th June 2025

It was very easy to talk to someone, they made you f...

It was very easy to talk to someone, they made you feel comfortable knowing that your financial problems will be taken under control. Reviewed on: 6th June 2025

They have helped me so much

Step change has helped me alot with my debt and I appreciate everything they've helped me with Reviewed on: 6th June 2025

Helped me face my financial fears

Helped me deal with my debts when I was unable to manage financially. The staff are always helpful, efficient and understanding. They helped me deal with my anxiety around my finances and feel less out if my depth. Reviewed on: 6th June 2025

Very professional, really, really put my mind at ease.

Very professional, really, really put my mind at ease. Reviewed on: 6th June 2025

Take a Step towards Stepchange

I would definitely recommend reaching out to Stepchange for help if you are drowning in debt and feeling hopeless. Stop the letters and phone calls and make that one call to Stepchange and you will feel so much easier having them represent you. Reviewed on: 6th June 2025

Don't pay fees! Stepchange is 100% FREE!

The important thing about StepChange is that it's free. Almost all 'Debt Solution' businesses are just that, Businesses. Seeking profit, and your monthly payments with them provide that profit. Stepchange is free! 100% of any payments you make, go directly towards reducing your debt balances. Stepchange can offer a variety of solutions to your problems, some of which include debt reduction, but you always get a candid and detailed overview of the consequences of your personal solution choices, something 'debt solution businesses' don't. You can complete the initial process online, so feeling embarrassed or ashamed need not be a barrier to you improving your life. Stepchange is held in very high regard with both charities and the UK financial sector, making a solution agreed by them far more likely to be accepted by a wide range of creditors. Seriously guys, Don't hide in the dark like I did, take control and contact Stepchange. You won't regret it. Reviewed on: 6th June 2025

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