Write a review

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.95 (15966 reviews)

View other StepChange products

4.95

Based on 15,966 reviews, last reviewed 7th May 2026

60350% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Before StepChange stepped-in we were overwhelmed and... Before StepChange stepped-in we were overwhelmed and didn't know how to break the debt cycle. Now with their help we seem to have our debts under cont... Read more Reviewed on: 7th May 2026

Latest lowest rating:

1

Double redundancy Joined stepchange after being made redundant, then ha to rejoin after Covid because I was made redundant again. Always a great help - even when I app... Read more Reviewed on: 6th May 2026

Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (15966)

Supportive, Professional and Life-Changing Advice

I can’t thank the team enough for their support. They gave me clear, impartial advice at a really difficult time and helped me feel back in control of my finances. Everything was explained clearly, without judgment, and they made the whole process much less stressful. I’d highly recommend them to anyone needing debt advice. Reviewed on: 6th May 2026

possibly saved my life

I got myself into massive financial hole and it was extremely helpful there was someone that could help me with getting out of it as I honestly had no idea what to do Reviewed on: 6th May 2026

I found myself in financial situation after a period...

I found myself in financial situation after a period of serious ill health and being ill health retired from work, this had a major impact on income and despite lifestyle changes still found it impossible to manage to keep up with outgoings, I decided to swallow my pride and give Step Change a call, I was given all the options available to me to help in the longer term and whilst it will take a few years to become debt free it has helped immensely and I feel more in control Reviewed on: 6th May 2026

Very good to deal with, pleased overall with my expe...

Very good to deal with, pleased overall with my experience Reviewed on: 6th May 2026

Before I contacted Step Change I was waking up in th...

Before I contacted Step Change I was waking up in the morning feeling sick due to nerves. Now I sleep better and wake up better. Reviewed on: 6th May 2026

Step change have been very helpful and understanding...

Step change have been very helpful and understanding and didn't judge Reviewed on: 6th May 2026

Great service

Every time I spoke to somebody about my debt management plan, they were very helpful and informative Reviewed on: 6th May 2026

Don't put it off!!

I fell. into debt due to ill health and was at a really low point. I contacted StepChange and they immediately pit my mind at rest and helped me get my debt issues sorted out. I'll be debt free soon and I owe them everything. Reviewed on: 6th May 2026

Supportive and stress free

Stepchange have been invaluable in supporting me through what would have been an impossible time without them, they make everything seamless and stress free in what is such a worrying time Reviewed on: 6th May 2026

got into debt,and step change helped me set up a pla...

got into debt,and step change helped me set up a plan to clear in,they were so helpful. Reviewed on: 6th May 2026

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt advice
from My Debt Plan 4.85 from 360 reviews
Advice service
from Debt Free Advice 5.00 from 5 reviews
Debt Collection
from High Court Enforcement Group 1.60 from 3 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub