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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14708 reviews)

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4.95

Based on 14,708 reviews, last reviewed 7th Sep 2025

98% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Supportive staff They were supportive and they took their time and explained everything to me. They gave me the opportunity to decide whether this was the best decisio... Read more Reviewed on: 7th September 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14708)

Review of the StepChange, Debt Management:

Very helpful

So far two months in finding helpful and way less worry. Thank you Reviewed on: 8th July 2020

Very helpful I was do worried but they certainly put...

Very helpful I was do worried but they certainly put me at ease and the process was simple. Reviewed on: 6th June 2025

Very easy, helpful staff.

Very easy, helpful staff. Was a great lifeline for me. Helped my financial state. Reviewed on: 6th June 2025

Was very easy to talk to and very knowledgable

Was very easy to talk to and very knowledgable Reviewed on: 6th June 2025

this is help i didnt expect at this quality

this is help i didnt expect at this quality truly excellent Reviewed on: 6th June 2025

Had some debts and helped me by contacting all debts...

Had some debts and helped me by contacting all debts and getting them to stop intrest and expect small amount affordable to me Reviewed on: 6th June 2025

Helpful and kind

It was nice to speak with someone who didn't judge your situation. Very easy to sort out a payment plan to pay off your debts. Reviewed on: 6th June 2025

Life changing and so simple

10/10 consolidated in to one affordable payment with realistic timeline to being debt - free Reviewed on: 6th June 2025

The staff were extremely understanding and supportive.

The staff were extremely understanding and supportive. They explained how to deal with my money problems and set up a process to pay my debts realistically Reviewed on: 6th June 2025

Stepchange have really helped me when I wasn't sure...

Stepchange have really helped me when I wasn't sure where to turn. I have been able to do everything online, which is amazing, as I'm suffering with anxiety, and this has made it so easy. Staff are always helpful and supportive when I have emailed them. I really wish I'd done it sooner! Reviewed on: 6th June 2025

Supported me to put my life in line .

Supported me to put my life in line .lt relieved my anxiety of letters from lenders and debt collectors. Reviewed on: 6th June 2025

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