Smart Money People Logo

Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 1,376 reviews, last reviewed 13th Jun 2025
23% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Efficiently and smooth setting up of isa account. My initial phone enquiry was answered immediately and positively with an offer to send me their application pack for a fixed rate isa. On returning... Read more Reviewed on: 13th June 2025
Alan Butler's avatar
Alan Butler

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1376)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Service with a smile

5
Excellent service great knowledge of product Reviewed on: 18th September 2023

Helpful, friendly, local

5
Lots of choice, good communication with friendly, helpful staff - local and accessible. Reviewed on: 11th February 2025

Friendly, professional, local

5
Friendly, very knowledgeable, all round pleasant experience. Reviewed on: 10th February 2025

In branch service review

5
Very friendly, helpful - would definitely recommend. Reviewed on: 3rd February 2025

Local, easy, old-school

5
Quick, easy, very well explained. Reviewed on: 1st February 2025

Lovely, local, competitive

5
Very knowledgeable expertise and lovely. Reviewed on: 1st February 2025

Local, approachable, helpful

5
Great experience, on time, efficient and local. You see a person!!!. Reviewed on: 1st February 2025

Very helpful

5
The ladies were very helpful with what I needed. Reviewed on: 31st January 2025

Friendly, approachable, understanding

5
Courtney was very helpful and explained everything well as I suffer with my mental health. She put me at ease. Reviewed on: 30th January 2025

Professional, polite, efficient

5
Very polite, clear explanations - all details explained clearly and fully. All staff extremely polite. Reviewed on: 30th January 2025

Friendly, efficient, excellent

5
Excellent service, could make an appointment in advance. Everything explained clearly and advice, where needed, was supplied. Reviewed on: 30th January 2025

Do you have a different Suffolk Building Society, formerly Ipswich Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Suffolk Building Society, formerly Ipswich Building Society?

    View all products