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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 1,376 reviews, last reviewed 13th Jun 2025
18% decrease in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Efficiently and smooth setting up of isa account. My initial phone enquiry was answered immediately and positively with an offer to send me their application pack for a fixed rate isa. On returning... Read more Reviewed on: 13th June 2025
Alan Butler's avatar
Alan Butler

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1376)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Excellent customer care

5
Opening a new savings account was made really easy and I was provided with all necessary information. Reviewed on: 11th February 2023

Efficiently and smooth setting up of isa account.

5
My initial phone enquiry was answered immediately and positively with an offer to send me their application pack for a fixed rate isa. On returning the form by post I got a quick reply that my isa transfer-in request would be actioned as soon as possible on my chosen date. This process happened exactly as I hoped, with a confirmation letter and passbook received by post soon afterwards Reviewed on: 13th June 2025

Professional, Local, Society

5
Lovely to have a local branch with people you can talk too!. Reviewed on: 30th May 2025

Local, Friendly, Helpful

5
Very helpful, friendly, managed to get an appointment same day. Reviewed on: 30th May 2025

Welcoming, accessible, convenient

5
Location, easy access / availability, competitive saving. Reviewed on: 30th May 2025

Helpful Local

5
Friendly and professional and ono out doorstep, working well no need to change. Reviewed on: 30th May 2025

Friendly, Local, Values

5
Lovely to come in, have a cup of tea with friendly staff that enjoyed my dog in the appointment nothing to improve. Reviewed on: 30th May 2025

In branch service review

5
Very satisfactory, Everything explained. Reviewed on: 30th May 2025

Friendly, Efficient, Local

5
Friendly, efficient staff, Local. Reviewed on: 30th May 2025

Handy

5
No Special transfer or online use of account. Reviewed on: 30th May 2025

Helpful, Knowledgeable, friendly

5
Great service, clear and helpful. Reviewed on: 30th May 2025

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