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Tesco Bank: Home Insurance reviews

Name: Home Insurance
Rating: 2.82 (110 reviews)

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2.67

Based on 110 reviews, last reviewed 19th Dec 2024

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

33%

15%

47%

Latest highest rating:

5

Relief at the excellent service received from Tesco. My hearing is very impaired which causes confusion as I am elderly. However Faz who dealt with me with my next year's insurance was brilliant. He wa... Read more Reviewed on: 19th December 2024

Latest lowest rating:

1

Tesco home insurance renewal Scam Had Tesco home insurance. Renewal came through by email whilst I was in holiday so didn’t get round to renewing it until the day it expires. Rang up a... Read more Reviewed on: 17th December 2024

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About this product

As a homeowner, your biggest asset is likely to be your home. Therefore, finding a robust home insurance policy is vital and you want to be confident that your provider is reputable. At Smart Money People, we want to make this process easier for you. We collect Tesco Bank home insurance reviews to help you make an informed decision when choosing your next provider.

Tesco Bank offers separate buildings and contents policies or a combination of the two. Choose from a variety of optional extras to add additional security to your policy. Clubcard members can secure a discount on both the policy price and renewal price.

If you’re looking for a new provider, check out our Tesco Bank home insurance reviews. Find out what policyholders have to say about their experience with Tesco Bank. Learn more about the discounts available for Clubcard holders and whether these savings are worthwhile. Our reviews can help you decide if Tesco Bank is the right provider for you.

Have you had a home insurance policy with Tesco Bank? Share your experience with others by leaving a Tesco Bank home insurance review on Smart Money People. Was the sign-up process simple, or did it perhaps take longer than you expected? Remember to include whether you opted for buildings or contents insurance or a combination. Are you a Clubcard member, and if so, were you satisfied with the discount you received? Did you need to make a claim on your policy, and if so, how well was it handled? Would you recommend Tesco Bank to a family member or friend?

Whether good or bad, write a Tesco Bank home insurance review today. Together, we can help people like you make better decisions.

Tesco Bank Home Insurance reviews (110)

Review of the Tesco Bank, Home Insurance:

insurance rip off !

I call Tesco home insurance to make a claim on my house They sent a surveyor in to inspect the damage and told me the claim will fail . He said Tesco are very strict about claims. So I told him what is the point of me paying them several hundred pounds a year for insurance cover. So what do they cover ?? cover their profits ? for next year renew its best if they pulled up a chair sit and wait for my phone call could be a long wait !!!! In the end i win they will loose . they will loose thousands from my shopping and petrol with them . Also public will see this review will think again about buying insurance with Tesco . 1 bad review will cost you. You not very good at business strategy !!! Reviewed on: 12th October 2024

Absolutely awful, no response now for three weeks an...

Absolutely awful, no response now for three weeks and its still going on. I registered the claim over 2 months ago. After having the loss adjuster attend to check this a valid claim (which is fine and fair). I was made to feel like a criminal more than a victim. Having been insured for 20 years, never ever claimed once and this is the level of service received. I have been told I am covered then I am not covered. they cant decide and they cant be bother to respond. Just one to avoid. Reviewed on: 16th July 2024

Please, I implore anybody contemplating using Tesco...

Please, I implore anybody contemplating using Tesco Bank / Tesco Home insurance, STOP and think again. A truly untrustworthy organisation that is an affront to the Tesco Brand. Image.https://youtu.be/-A1isFC03hY?si=aVz-vUtwOO_FL943 Reviewed on: 23rd June 2024

Wife lost her phone whilst out walking, immediately...

Wife lost her phone whilst out walking, immediately contacted Tesco home insurance to raise a claim, from the very 1st moment i felt to be a criminal, I was bombarded with tasks to do before they would pay anything, it took a total of 7 weeks for Tesco to agree to pay out for my loss, I constantly had to chase for an update not once did Tesco contact me 1st, the last conversation I had was “we are still waiting on some information “ they requested this 5 weeks previous and I sent immediately, when challenged they just said “ok send me your bank details and the money will be in within 3-5 working days “ the only product I will ever buy again from Tesco is cheap Gin and Larger when on offer Reviewed on: 14th June 2024

I got the emergency cover and they were not able to...

I got the emergency cover and they were not able to send me an engineer. they told me to get my own engineer and they were gonna refund me the invoice. I paid the invoice and they did not read found me the money for the emergency. I’ve been waiting two months and nothing. Reviewed on: 18th April 2024

They keep raising the premiun every year.

They keep raising the premiun every year. Good service though. Reviewed on: 15th March 2024

Dont bother

Avoid,told me roof would have to blown off to get any insurance claim even though I'd tiles blown off dnd damaged felt underneath Reviewed on: 8th January 2024

Do not open your wallet for Tesco Insurance

Not going into the details, just avoid! Reviewed on: 29th December 2023

Thiefs

Was offered £3,500 for damage to my home didn’t accept as I knew it would cost me double this. I sent estimate of costs which was actually double the offer then was told because my parquet was glued it’ll cause damage to the building (I’m on ground floor) and I’m not entitled to a penny. How can you offer £3,500 then say no you’re not covered. Glue will cause damage to building!!!!!!! Tesco home insurance should be investigated, I’m taking this to the media. Reviewed on: 20th December 2023

Emergency cover useless

The phones are not answered in an emergency . The 3rd party repairs are not friendly .my gas was cut off out of spite rarther than spend 10mins to fix the problem. Cannot get my heating back on as no one answers the phone . Avoid at all costs Reviewed on: 1st November 2023

Awful

Worst customer service I have ever experienced from a financial institute / supplier / insurance company. Everytime you phone up expect to be on hold for at least 45 mins. Expect to be transferred, and put on hold again, during every call. The emergency cover they sell is provided through another party - took 3 months to fix and emergency leak in my home. Staff do not listen and are intent on talking over you resulting in false information / actions. Do not touch! Reviewed on: 18th October 2023

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