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Tesco Bank: Pet Insurance reviews

Name: Pet Insurance
Rating: 3.29 (105 reviews)

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2.98

Based on 105 reviews, last reviewed 1st Feb 2025

83% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

44%

13%

32%

Latest highest rating:

4

Lovely Complaints department employees Had insurance turned down because of a ‘ lost in translation’ moment…. via owner— to vets —to insurers. customer service when I complained and disput... Read more Reviewed on: 2nd January 2025

Latest lowest rating:

1

Definitely don’t get their pet insurance. Definitely don’t get their pet insurance. Just had my renewal through and it’s jumped from £74/month to £140/month for a 5 year old dog with no claims... Read more Reviewed on: 1st February 2025

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About this product

When choosing the right insurance policy, navigating the sea of providers on the market can be a challenging task. At Smart Money People, we want to simplify this process for you. We gather Tesco Bank pet insurance reviews, to provide you with valuable insights into the provider.

Tesco Bank is underwritten by Royal & Sun Alliance Insurance Ltd to provide pet insurance for cats and dogs. There are four cover levels to choose from: Accident & injury, Standard, Extra and Premier. Tesco Bank also offers discounts on insurance policies for Clubcard members.

If you're considering Tesco Bank as your next pet insurance provider, explore the reviews available on Smart Money People. Discover what level of cover policyholders chose and whether they were satisfied with their choice. Learn about the provider’s customer service and claims process through the firsthand experiences shared in our Tesco Bank pet insurance reviews.

Have you ever held a pet insurance policy with Tesco Bank? Share your honest experiences with our Smart Money People community. Why did you choose Tesco Bank, and has the provider met your expectations? Has the policy suitably covered all of your pet's needs? Share any interactions you've had with the customer service team or claims process. Would you consider renewing your policy? Whether good or bad, write a Tesco Bank pet insurance review today.

Tesco Bank Pet Insurance reviews (105)

Review of the Tesco Bank, Pet Insurance:

No Loyalty for staying with Tesco, just higher prices

Have never made a claim on either of my policies, however, the renewal price on both policies has jumped 62% on each policy! I accept that cost do rise every year, (exactly what all the others say as well!) but when its as high as it is, +£200 on each policy, then £200 excess and 20% dual payment on the rest of the bill, I'm wondering if its worth it! It seems if you change your insurance company each year you get the £200 rise off your new policy. It pays to shop around now and not stay loyal. Reviewed on: 23rd January 2025

Pet Insurance Reviewer

So easy to set up, I have been with them for ea number of years now and the price has always been competitive. I recently had to make a claim and the process was so easy and the payout came quickly with no issues. Reviewed on: 25th July 2016

Pet Insurance Reviewer

Very professional and sympathetic when we had to claim on our pet insurance policy when we unfortunately had to have our cat put to sleep after an unexpected complication. Reviewed on: 24th July 2016

Pet Insurance Reviewer

Our dog went blind and tesco insurance covered his vet bills to save his sight Reviewed on: 22nd July 2016

Pet Insurance Reviewer

Most companies charge a fortune to insure Shar Pei, with five to insure price has to be a factor. Tesco's provide an excellent level of cover at a fair and very competetive price. Reviewed on: 22nd July 2016

CheekyCharges Campaigner

Ive had tesco pet insurance for years. once you have claimed once for a condition you only need to send off the reciepts no need for vets to send. plus they have vetphone. never had an issue with them always been very helpfull. Reviewed on: 13th March 2016

Quick payment no questions asked when my dog had surgery.

My GSD had a mammary lump, had surgery to remove her glands, all went well but had some reaction to the pain killers two trips to the vets over the weekend to get sorted. When the claim went in it was paid to the full amount no questions about the extra cost. Reviewed on: 26th November 2015

Helpful friendly and very efficient, quick with payments.

Right from getting a quote they were friendly and helpful, I have had to make 2 claims for my dog on the first claim I phoned them and they were friendly and helpful and payment was paid into my bank very quickly. On the 2nd claim the vet sent in the claim direct and contacted me a short time later to say the bill had been paid in full, so I didn't even need to anything myself. I would give this insurance 10 out of 10 and recommend to everyone, this is a great service for a very good price. Well done Tesco. Reviewed on: 26th November 2015

A bit expensive

Lesser monthly premium would be very welcomed as I find £5.72 a bit expensive for a non pedigree male cat ....I received cheaper quotes elsewhere after I bought my policy unfortunately Reviewed on: 10th November 2015

much better than previous company's and i will be staying with tesco for the rest of my pets days :)

I have bought tesco pet insurance and I have to say I am very happy with it,I would say it is much better value for money than other company's that I have been with in the past.Also I couldn't have been happier with the help I received when trying to decide what policy to take out,I was not rushed into picking a policy that cost the most that I didn't need.I think I will be staying with tesco for sometime. Reviewed on: 8th November 2015

The best brand i ever seen!

This is the best insurance for our pet.i have tried a lot of companys but this was our best choice! Reviewed on: 5th November 2015

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Tesco Bank: Pet Insurance reviews

83% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Tesco Bank Pet Insurance reviews (105)

No Loyalty for staying with Tesco, just higher prices

Pet Insurance Reviewer

Pet Insurance Reviewer

Pet Insurance Reviewer

Pet Insurance Reviewer

CheekyCharges Campaigner

Quick payment no questions asked when my dog had surgery.

Helpful friendly and very efficient, quick with payments.

A bit expensive

much better than previous company's and i will be staying with tesco for the rest of my pets days :)

The best brand i ever seen!

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