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Tesco Bank: Pet Insurance reviews

Name: Pet Insurance
Rating: 3.26 (106 reviews)

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2.89

Based on 106 reviews, last reviewed 21st Feb 2025

75% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

43%

13%

33%

Latest highest rating:

4

Lovely Complaints department employees Had insurance turned down because of a ‘ lost in translation’ moment…. via owner— to vets —to insurers. customer service when I complained and disput... Read more Reviewed on: 2nd January 2025

Latest lowest rating:

1

This company is awful to deal with as soon as you ma... This company is awful to deal with as soon as you make a claim. They have lied several times, staff are rude and incompetent. Reviewed on: 21st February 2025

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About this product

When choosing the right insurance policy, navigating the sea of providers on the market can be a challenging task. At Smart Money People, we want to simplify this process for you. We gather Tesco Bank pet insurance reviews, to provide you with valuable insights into the provider.

Tesco Bank is underwritten by Royal & Sun Alliance Insurance Ltd to provide pet insurance for cats and dogs. There are four cover levels to choose from: Accident & injury, Standard, Extra and Premier. Tesco Bank also offers discounts on insurance policies for Clubcard members.

If you're considering Tesco Bank as your next pet insurance provider, explore the reviews available on Smart Money People. Discover what level of cover policyholders chose and whether they were satisfied with their choice. Learn about the provider’s customer service and claims process through the firsthand experiences shared in our Tesco Bank pet insurance reviews.

Have you ever held a pet insurance policy with Tesco Bank? Share your honest experiences with our Smart Money People community. Why did you choose Tesco Bank, and has the provider met your expectations? Has the policy suitably covered all of your pet's needs? Share any interactions you've had with the customer service team or claims process. Would you consider renewing your policy? Whether good or bad, write a Tesco Bank pet insurance review today.

Tesco Bank Pet Insurance reviews (106)

Review of the Tesco Bank, Pet Insurance:

Lovely Complaints department employees

Had insurance turned down because of a ‘ lost in translation’ moment…. via owner— to vets —to insurers. customer service when I complained and disputed this was nothing short of exceptional. Lovely very understanding people , it was a pleasure to chat to . I had decided I would write this review no matter what the outcome. Thank you Tesco insurers , your insurance employees were a joy to deal with. Reviewed on: 2nd January 2025

The best brand i ever seen!

This is the best insurance for our pet.i have tried a lot of companys but this was our best choice! Reviewed on: 5th November 2015

Simple Convenient Swift peace of mind at a great price

Having bought a small dog I found I wanted to avoid high vets bills. The Tesco Pet Insurance quote I got was cheaper than many specialist providers & covered a wide range of Illness & accidents There was a 100 pound excess but this is standard on nearly all insurance. If I paid more I could I think reduce the excess. Buying the cover was simple, register via Tesco.com & pay the money either via 1 single payment or convenient Direct Debits. If I recall correctly the Direct Debit was a few pounds more but not much. I gave them my details, name address phone number. My dogs details, name, age, breed etc. And that was it. Peace of mind obtained in a few clicks. Job done. So far no claims made Finger crossed Reviewed on: 4th November 2015

Trustworthy, transparent rates.

Signing up was easy, the website was very clear and easy to understand. Fees were transparent and it's easy to ascertain what the insurance actually covers. Reviewed on: 26th August 2015

excellent service

so I got insurance for my husky and wanted to confirm a few details about what is actually covered. I called the helpline and had a fantastic adviser who talked me through every detail and even emailed me to for me to read again,and how ro claim and how the process works and how long it takes even had extra clubcard points added so very happy fantastic service Reviewed on: 16th August 2015

Competitive prices and brilliant service.

Provided competitive price for pet insurance. Easy to arrange and plenty of benefits included in the package. Reviewed on: 9th August 2015

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