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Tesco Bank: Pet Insurance reviews

2.80
Based on 107 reviews, last reviewed 26th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
43%
See only 4 star reviews
13%
See only 3 star reviews
3%
See only 2 star reviews
7%
See only 1 star reviews
34%

Latest highest rating:

4

Lovely Complaints department employees Had insurance turned down because of a ‘ lost in translation’ moment…. via owner— to vets —to insurers. customer service when I complained and disput... Read more Reviewed on: 2nd January 2025
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Kathy P

Latest lowest rating:

1

Avoid Tesco Pet Insurance at All Costs Tesco Pet Insurance starts at a reasonable rate to entice you, and soon enough the rates will creep at a steep rate. Expect to pay over 10x the origin... Read more Reviewed on: 26th February 2025
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TTBT

About this product

When choosing the right insurance policy, navigating the sea of providers on the market can be a challenging task. At Smart Money People, we want to simplify this process for you. We gather Tesco Bank pet insurance reviews, to provide you with valuable insights into the provider.

Tesco Bank is underwritten by Royal & Sun Alliance Insurance Ltd to provide pet insurance for cats and dogs. There are four cover levels to choose from: Accident & injury, Standard, Extra and Premier. Tesco Bank also offers discounts on insurance policies for Clubcard members.

If you're considering Tesco Bank as your next pet insurance provider, explore the reviews available on Smart Money People. Discover what level of cover policyholders chose and whether they were satisfied with their choice. Learn about the provider’s customer service and claims process through the firsthand experiences shared in our Tesco Bank pet insurance reviews.

Have you ever held a pet insurance policy with Tesco Bank? Share your honest experiences with our Smart Money People community. Why did you choose Tesco Bank, and has the provider met your expectations? Has the policy suitably covered all of your pet's needs? Share any interactions you've had with the customer service team or claims process. Would you consider renewing your policy? Whether good or bad, write a Tesco Bank pet insurance review today.

Tesco Bank Pet Insurance reviews (107)

Review of the Tesco Bank, Pet Insurance:

This company is awful to deal with as soon as you ma...

1
This company is awful to deal with as soon as you make a claim. They have lied several times, staff are rude and incompetent. Reviewed on: 21st February 2025

Great value

4
Touch wood, have not had to claim anything for our dog! But the cost per month is just over £10 and covers our dog for what we felt we needed. Reviewed on: 15th July 2017

Great deal on pet insurance

4
I was shopping about for pet insurance for my puppy and I got a great deal with Tesco as I am a clubcard holder. Better than any quotes I got from other companies Reviewed on: 30th April 2017

Win £100 cash'

5
My dog had an eye ulcer and a few months later the same again. On both occasions how to claim was explained made easy by their excellent customer service. I was immediately sent a claim form which was easy to complete and the claim instructions straight forward. My monthly premiums were £19 a month. My excess of £60 was minimal compared to the treatment cost which was over £900. On both occasions, after getting the vet to complete his part of the form, my claim was settled within a couple of weeks and accompanied by another form to claim for further treatment. I would highly recommend Tesco Pet Insurance for the efficient and worry free way that my claim was settled. Reviewed on: 8th October 2016

Quick, easy, friendly service

5
Brilliant service from Tesco Pet Insurance - chequers for my vet bills arrived quickly and claiming was easy. Really excellent customer service Reviewed on: 26th September 2016

Tesco Pet Insurance

3
Covers a range of accidents and illness, several cover and cost options available Reviewed on: 1st September 2016

Great

5
No problems whatsoever, would recommend! Reviewed on: 27th August 2016

Really great insurance at affordable price

4
I had cat insurance with Tesco and they were brilliant when he was ill. They even arranged to pay the vet directly when it became very costly Reviewed on: 25th August 2016

Good customer service

5
Always quick to respond send out forms etc if you make a claim. Claims come back bet quickly. Affordable prices Reviewed on: 22nd August 2016

Can wholly recommend

4
Easy to deal with, paid out very quickly no problems at all Reviewed on: 12th August 2016

happy with price and customer service

5
good service, hapy with customer care level Reviewed on: 1st August 2016

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