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Family Building Society: Savings reviews
Based on 815 reviews, last reviewed 29th May 2025
329% increase in 5 star reviews
in the past 90 days200% increase in 1 star reviews
in the past 90 days
Online Asssistance
I contacted the help desk to unlock my online account following the recent system update. I spoke to Ellissa Agodi who guided me through the process i...
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Reviewed on:
29th May 2025
Awful website to log in
First phone call 27/05/25 staff helpful but phone line terrible 3 second time delay between conversation, I am deaf and it was a very difficult call p...
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Reviewed on:
28th May 2025
About this product
Family Building Society Savings reviews (815)
Satisfied Saver
Online Asssistance
Long telephone wait time But good service when conn...
Catherine was very patient whilst resetting my login...
Awful website to log in
The personal touch comes to the rescue
Issues setting up online Acc - But sorted-Thanks .
Poor communication
I requested a call back and the assistant was very h...
Excellent building society.
Received an email advising I'd been sent a message s...
Reply from Family Building Society
Response date: 29th May 2025
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