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Family Building Society: Savings reviews

Name: Savings
Rating: 4.44 (668 reviews)

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4.51

Based on 668 reviews, last reviewed 24th Feb 2025

31% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

14%

Latest highest rating:

5

The lady I spoke to today was helpful and my questio... The lady I spoke to today was helpful and my questions were answered efficiently. Reviewed on: 24th February 2025

Latest lowest rating:

1

Read my review and don't take out a 5 year bond.. I had a 5 year bond with the society which expired mid october 24. As I was out of the country at the time, the society decided to reinvest my money ... Read more Reviewed on: 30th December 2024

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About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Family Building Society Savings reviews (668)

Review of the Family Building Society, Savings:

So happy to be a part of this society

So efficient and professional. Always a pleasure to talk to them on the phone. Always pleasant and friendly - thank you. Reviewed on: 17th May 2022

Reply from Family Building Society Thank you for taking the time to leave us a review Peter. We are so pleased to hear that you are happy to be a part of this society. Response date: 18th May 2022

Windfall Bonds

I have used the Family Building Society for nearly twenty years now and have never been let down by them, that is why I have invested in Windfall bonds, has well has having a chance to win I know my investment is save with the Family. Reviewed on: 24th February 2020

Windfall Bonds

I applied for 2 x Windfall bonds, the process was nice and easy, I am now looking forwards to my first draw. I have other saving products with the society which have helped me greatly with my financial planning, excellent service. Reviewed on: 24th February 2020

Pretty good

Their website works well, although it’s terrible on a phone. The process and application was easy enough and the rates are ok. I think they could be clearer about the steps needed (for example I’m not sure if I need to send them my signature or how). They could be clearer on when the draw happens for the windfall bonds and maybe have a countdown on the website to make it more fun ( like premium bonds do). I liked the touch of adding my family name to the paper header. Reviewed on: 16th February 2020

Savings review

Nothing, staff great. Brenda kind and knowledgeable Reviewed on: 1st February 2020

Great experience opening new account

Everything made easy opening a new ISA online by emailing scanned forms; friendly, helpful staff when I called to confirm the account was opened. The whole experience was so much better than with some other financial institutions, I was made to feel that my query was no trouble. Reviewed on: 19th January 2020

Savings review

Cut the pay of your senior staff to level commensurate with their responsibilities, i.e. remove their bonuses Reviewed on: 17th January 2020

Savings review

The assistant was very helpful and excellent customer service Reviewed on: 13th January 2020

Savings review

Special bond rates and fix rates Reviewed on: 11th January 2020

Savings review

Great service. Good rates for easy access savings Reviewed on: 9th January 2020

Savings review

Like that you can come in and open an account without having to make an appointment Reviewed on: 1st January 2020

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Family Building Society: Savings reviews

31% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Family Building Society Savings reviews (668)

So happy to be a part of this society

Windfall Bonds

Windfall Bonds

Pretty good

Savings review

Great experience opening new account

Savings review

Savings review

Savings review

Savings review

Savings review

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There's still more to see!

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