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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.93 (7463 reviews)

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4.95

Based on 7,463 reviews, last reviewed 15th Apr 2025

198200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Sustainable bank, peace of mind Feel really good to know I am banking with a sustainable bank and to feel rest assured my money is doing good in the world. Reviewed on: 15th April 2025

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can al...

Triodos Bank Current Account reviews (7463)

Review of the Triodos Bank, Current Account:

Outstanding ethics without sacrificing customer service

Knowing that my money isn't being invested in unethical or climate-ruining enterprises gives me great peace of mind. Triodos provides this without sacrificing convenience — their online and app banking works very smoothly, and on the few occasions I've needed to contact customer service they've responded promptly and helpfully. Reviewed on: 23rd March 2025

Sustainable bank, peace of mind

Feel really good to know I am banking with a sustainable bank and to feel rest assured my money is doing good in the world. Reviewed on: 15th April 2025

Excellent company, great ethics

Good app, good customer relations - you can actually chat to a human! I really like the company's ethical stance. There's minor improvements I'd suggest on the app, such as the representation of running balances alongside transactions, and finding my list of standing orders and direct debits could be more intuitive. But these are small quibbles. Reviewed on: 15th April 2025

I want my money to work for a better future

I chose Triodos for its ethical banking Reviewed on: 15th April 2025

I love that Triodos invests my money into good causes.

I love that Triodos invests my money into good causes. Customer service is medium, but that’s to be expected with a smaller company than some other banks. Reviewed on: 15th April 2025

Very happy with the account service

Very happy with the account service Reviewed on: 15th April 2025

Really helpful, friendly staff

Really helpful, friendly staff wherever I've had an issue. Great to know that my money is being used for good, too. Very much better than any of the faceless high street banks. Reviewed on: 15th April 2025

Triodos provide excellent telephone support.

Triodos provide excellent telephone support. I get to speak to a real human. The mobile app is good, online banking is good. The positive impact ethos of the bank is very appealing to me and my approach to life. Reviewed on: 15th April 2025

I will never move to another bank.

I will never move to another bank. Best customer service, great ethics, strong security, amazing app. Couldn't be happier with them Reviewed on: 15th April 2025

Human interaction in all ways!!

Whenever I call I am able to quickly speak to a human being who is able to support my query and are polite, helpful and informative. If only all customer services were like this! Reviewed on: 15th April 2025

Great service from a powerhouse of positive change

I have always received excellent customer service from Triodos, by phone and online. They have dealt with any queries quickly, efficiently and reassuringly. This great customer service, plus the knowledge that my bank is using my money to promote positive change, make it well worth the £3 a month I pay as a service charge on my current account. Reviewed on: 15th April 2025

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