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H C

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Review of the Triodos Bank, Current Account:

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Outstanding ethics without sacrificing customer service

Knowing that my money isn't being invested in unethical or climate-ruining enterprises gives me great peace of mind. Triodos provides this without sacrificing convenience — their online and app banking works very smoothly, and on the few occasions I've needed to contact customer service they've responded promptly and helpfully. Reviewed on: 23rd March 2025

Review of the Zopa, Credit Card:

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Reliable, easy-to-use credit card

After a terrible experience with my bank's credit card, where you could barely do anything with it without calling and waiting in a phone queue, I signed up for the Zopa credit card, not really knowing what to expect. I've been pleasantly surprised — you can do everything in the app, which updates almost instantly after the card is used, making it easy to keep track of your balance. Apparently Zopa will tell me when I'm eligible for a credit limit increase, too, rather than waiting until I ask for one and potentially put a hard search on my credit record. (I haven't seen this happen yet, but I've only had the card a few months.) Google Pay works well, too. Reviewed on: 18th February 2023

Review of the Triodos Bank, Current Account:

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Very good ethics, excellent online/app banking

I make a point of only using ethical banks, but when I returned to the UK last year my previous ethical bank's customer service was appalling, so I switched to the Triodos Current Account. The experience has been extremely smooth, from transferring direct debits etc. from the old account to managing the new one day-to-day. Triodos is also more transparent than my old bank about who it invests in, and it's good to know that my money isn't backing environmental destruction. Reviewed on: 18th February 2023

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