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TSB: Cash Account reviews

Name: Cash Account
Rating: 3.74 (90 reviews)

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3.98

Based on 90 reviews, last reviewed 26th May 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

53%

14%

20%

Latest highest rating:

5

Very good. Very good. I switched to tsb a few months ago. Was worried things might not get sorted, this was just me, i thought this in general. But everything go... Read more Reviewed on: 26th May 2025

Latest lowest rating:

2

slow web site the web site is slow often freezes often cant operate Reviewed on: 16th March 2023

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About this product

The TSB Cash Account is a basic bank account designed to help you manage your money. It’s available if you don’t have a UK bank account and don’t qualify for any other TSB current accounts. There’s no charge for opening or maintaining the account. Cash Account holders can access the TSB mobile banking app to manage their finances.

Have you found it difficult to qualify for a current account? Perhaps the TSB Cash Account could be right for you. Find out what existing customers have to say by reading our TSB Cash Account reviews.

Learn what you can expect from the application process for the TSB Cash Account. Find out why customers chose this account and how long they’ve had it. Read about genuine experiences with the customer service team to learn how TSB values its customers. Learn more about the features of the mobile banking app and whether customers say it’s helped them manage their finances. Make an informed decision about your new account by reading our TSB Cash Account reviews.

If you have a TSB Cash Account, share your experience with others by leaving a review. Tell us why you chose this account. Have you been satisfied so far? What are the main benefits of the account? Is there anything that you feel could be improved? If you use the mobile banking app, which features are the most useful to you? Would you recommend the Cash Account to your family and friends? Write an honest TSB Cash Account review today. Together, we can help people like you make better financial decisions.

TSB Cash Account reviews (90)

Review of the TSB, Cash Account:

be carefull

I have two business bank accounts with tsb and yes i know i should have left after the disaster a few years ago when the telephone and online banking was telling you to go to branch because online wasnt working. What a disaster it was then and the arrogance of the people on the phone telling everyone to go to branch just to get you off the phone. However in my opinion they have now gone to another leverl. I recieved a form to fill in by email from them and filled it in to the best of my ability with as much information as i had at hand. Imagine now 6 months later to my supprise when i looked at my bank account and it said £ 50 000 in funds but available funds is £ 25 000 i imediateley phoned them up to question them for fear of pending transaction that i have no idea of might be ready to go out. Now try and see how you would feel if you was told no its ok nothing is pending and no fraud being committed we are witholding half your account value because you have not completed the online form correctly and we dont care if you need the money available because you have a big purchase you need to fill in more info. Since that statement i have no visited the branch 7 times taking in the information they require as the keep changing it and asking for more. I have also had to have my accountants write a letter to say i am a viable business dispite banking with them since 2016 and having the above funds in the account. In total i feel i have spent 12 hour s on phone and getting info they require for me to access my own funds not like im asking for a loan. Reviewed on: 29th March 2022

Very good.

Very good. I switched to tsb a few months ago. Was worried things might not get sorted, this was just me, i thought this in general. But everything got sorted very easily. Reviewed on: 26th May 2025

Great bank and service over all.

Great bank and service over all. Made me feel really supportive and ultimately a respected customer. Reviewed on: 22nd April 2025

Good switch offers, but complicated switch terms

I like the switching offers but the terms are quite complex and difficult to keep track of whether you are meeting the requirements of the switch Reviewed on: 20th April 2025

Fast meat bank I’ve ever used amazing customer service

Fast meat bank I’ve ever used amazing customer service Reviewed on: 19th April 2025

really appreciate the mobile cheque deposit facility

Not had the account long but I really appreciate the mobile cheque deposit facility, amazing that some banks still do not offer this. Payments and authorisations are quick and fuss free. I went into the bank once to deposit some cash and the staff were really friendly and helpful. Reviewed on: 2nd April 2025

Top Jockey

great staff at my local branch, always happy to deal in actual cash. Reviewed on: 2nd April 2025

Using for work.

Using for work. And transfer to another card. Good to have local card also usefull for klarna( or similar) payments. Reviewed on: 26th March 2025

I like there app it’s quick and efficient they alway...

I like there app it’s quick and efficient they always update their accounts so you can be sure you’re getting the right advice and you have the right account that suits you Reviewed on: 26th February 2025

Very helpful staff

Very helpful and friendly staff, knowledgeable and reassuring when dealing with ID theft. Reviewed on: 18th June 2024

Very happy helpful to help me on my financial journe...

Very happy helpful to help me on my financial journey to financial security Reviewed on: 31st January 2024

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