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TSB: Cash Account reviews

Name: Cash Account
Rating: 3.63 (82 reviews)

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3.67

Based on 82 reviews, last reviewed 18th Jun 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

15%

22%

Latest highest rating:

5

Very helpful staff Very helpful and friendly staff, knowledgeable and reassuring when dealing with ID theft. Reviewed on: 18th June 2024

Latest lowest rating:

2

slow web site the web site is slow often freezes often cant operate Reviewed on: 16th March 2023

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About this product

The TSB Cash Account is a basic bank account designed to help you manage your money. It’s available if you don’t have a UK bank account and don’t qualify for any other TSB current accounts. There’s no charge for opening or maintaining the account. Cash Account holders can access the TSB mobile banking app to manage their finances.

Have you found it difficult to qualify for a current account? Perhaps the TSB Cash Account could be right for you. Find out what existing customers have to say by reading our TSB Cash Account reviews.

Learn what you can expect from the application process for the TSB Cash Account. Find out why customers chose this account and how long they’ve had it. Read about genuine experiences with the customer service team to learn how TSB values its customers. Learn more about the features of the mobile banking app and whether customers say it’s helped them manage their finances. Make an informed decision about your new account by reading our TSB Cash Account reviews.

If you have a TSB Cash Account, share your experience with others by leaving a review. Tell us why you chose this account. Have you been satisfied so far? What are the main benefits of the account? Is there anything that you feel could be improved? If you use the mobile banking app, which features are the most useful to you? Would you recommend the Cash Account to your family and friends? Write an honest TSB Cash Account review today. Together, we can help people like you make better financial decisions.

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TSB Cash Account reviews (82)

TSB Revoew

It is good enough for me, I really like their app, it is very helpful and effective Reviewed on: 3rd March 2017

Great account, quick and easy to use

Lovely bank, staff are friendly and online banking is easy to use. Reviewed on: 31st January 2017

ok but nothing special

keep you on the line in a que for over 15 mins then hung upwhen i got down to number 1 Reviewed on: 18th December 2016

speedy service, helpful and friendly staff

The staff are polite and helpful, the service I receive is quick, I am offered tea and coffee (not every bank branch does this) and I am sent updates and a statement regularly without having to ask. Excellent customer service Reviewed on: 20th June 2016

Easy to use bank account

Super bank to be with, Easy to use and fantastic friendly customer service Fees can be quite high but the team is really good at refunding some fees Super straight forward internet banking and easy to make payments or standing orders Reviewed on: 19th February 2016

Always banked with TSB and always will:-)

I have always banked with TSB and will never change. The customer service is exceptional, I have experienced a problem with a hotel charging me twice and I went into my bank to ask what I could do about it and they kindly contacted the hotel for me to help me resolve the situation. their mobile and online banking is quick and easy to access also :-) Reviewed on: 12th November 2015

Easy to open and great customer service!

I opened a standard TSB cash account for bills and shopping to my money could be seperated from my standard, everyday funds. It was easy to open the TSB cash account online and it is very easy to pay in and withdraw from the account also. The account can also be made into a joint account should me and my partner wish to do this in the future! All in all a very good, simple account! Reviewed on: 25th August 2015

Going round in circles

I use this bank every day and I had a problem with a direct debit once and I got no help whatsoever Reviewed on: 9th August 2015

Helpful Friendly staff

Ive had a few problems with my cash account but TSB have been a great help. Offering me an unauthorised overdraft for me to pay back monthly. This did however cause a slight problem money wise but once I got used to it i was fine with it and I enjoy having that little bit of extra security on my account. I wont be moving to a new bank any time soon as TSB have been helpful and i doubt i'd get that elsewhere with other high street banks SINCE THIS REVIEW I HAVE HAD NOTJING BUT PROBLEMS Reviewed on: 28th April 2015

Stable, relatively secure and friendly

On daily working the tsb cash account allows you to access money anywhere at anytime, with in branch staff that are helpful, friendly and supportive. While a csh account doesnt have any major bonuses, it makes up for it with a lack of bad things to say. Internet, mobile or in branch banking is simple and user friendly. Reviewed on: 24th April 2015

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