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TSB: Cash account reviews

Name: Cash account
Rating: 3.71 (94 reviews)

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3.77

Based on 94 reviews, last reviewed 23rd Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

53%

14%

20%

Latest highest rating:

5

Friendly staff. I just recently become a customer and I have found the experience very easy to setup and staff were very helpful. Reviewed on: 14th September 2025

Latest lowest rating:

1

Hard going I signed up recently using the mobile app, it seemed all plan sailing until right at the end when the app was in constant 'loading' for many minutes. ... Read more Reviewed on: 23rd January 2026

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About this product

The TSB Cash account is a basic bank account.

It’s available if you don’t have a UK bank account and don’t qualify for other TSB current accounts. There’s no charge for opening or maintaining the account. Cash account holders can use the TSB mobile banking app, but you won’t be able to get an overdraft.

TSB Cash account reviews help you find out what it’s really like to be a customer. If you’ve used TSB, you can also leave a review and share your experience.

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TSB Cash account reviews (94)

Using for work.

Using for work. And transfer to another card. Good to have local card also usefull for klarna( or similar) payments. Reviewed on: 26th March 2025

I like there app it’s quick and efficient they alway...

I like there app it’s quick and efficient they always update their accounts so you can be sure you’re getting the right advice and you have the right account that suits you Reviewed on: 26th February 2025

Very helpful staff

Very helpful and friendly staff, knowledgeable and reassuring when dealing with ID theft. Reviewed on: 18th June 2024

Very happy helpful to help me on my financial journe...

Very happy helpful to help me on my financial journey to financial security Reviewed on: 31st January 2024

Brilliant staff

Always there to help Lovley staff On hand to help with anything Reviewed on: 29th June 2023

Tsb customer service

Tsb is good ideally but it doesn't really differ and stand out . However whenever you call the bank , the people help and listen to you. Reviewed on: 9th April 2023

tsb

super service and branch availabilty Reviewed on: 9th April 2023

Satisfied customer

Exceptional reliability of services Reviewed on: 6th April 2023

Good

Good service goods app. Easy to use and access happy with products offered Reviewed on: 5th April 2023

Good for newcomers

Easier to work with than many banks. Unlike many, welcomes first-time account holders and folks new to the UK. Reviewed on: 5th April 2023

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