Write a review

Go to business site

TSB: Cash account reviews

Name: Cash account
Rating: 3.76 (91 reviews)

View other TSB products

3.95

Based on 91 reviews, last reviewed 14th Sep 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

54%

14%

20%

Latest highest rating:

5

Friendly staff. I just recently become a customer and I have found the experience very easy to setup and staff were very helpful. Reviewed on: 14th September 2025

Latest lowest rating:

2

slow web site the web site is slow often freezes often cant operate Reviewed on: 16th March 2023

Read all reviews Write a review

About this product

The TSB Cash account is a basic bank account.

It’s available if you don’t have a UK bank account and don’t qualify for other TSB current accounts. There’s no charge for opening or maintaining the account. Cash account holders can use the TSB mobile banking app, but you won’t be able to get an overdraft.

TSB Cash account reviews help you find out what it’s really like to be a customer. If you’ve used TSB, you can also leave a review and share your experience.

Review TSB: Cash account now

Help others make smarter decisions by sharing your own experience.

Write a review

TSB Cash account reviews (91)

Best choosing this bank for real service with a fabulous team

They are helping us so much any time when we need them and I like because they have time for me and every person Reviewed on: 23rd November 2018

We all experience problems

Despite the recent computer difficulties, the TSB bank has always been supportive when I had difficulties of my own. The staff are always helpful and friendly. Everything I want from my bank. Reviewed on: 18th November 2018

very good

Great banking experience and friendly customer service Reviewed on: 8th November 2018

Lost my money

System is rubbish, staff not able to use. Designed by a chimp and delivered by bigger chimps Reviewed on: 8th November 2018

Excellentvservicec

Always friendly and helpful very clean bank not really enough of them in local communities Reviewed on: 8th November 2018

Customer service above and beyond

I'm writing to inform you of the incredibly high standard of customer service at TSB, Carmarthen. Staff are extremely friendly, helpful, hard-working and patient. The access and delivery is both effective and efficient. I'd highly recommend using TSB which is why I've given a 5 star rating. Thank in reading, Paul Jenkins Reviewed on: 6th November 2018

best bank around

Good service. Sends you a text when about to be overdrawn. No charges if paid by 2.30pm Reviewed on: 6th November 2018

Good for everyday banking

Very easy online banking service Reviewed on: 10th April 2018

Perfect Personal Account

Always friendly and helpful client services . Free account and great interest rate. Reviewed on: 11th February 2018

fab bank to have an account with

fab customer service my enquiries have always been dealt with in a quick and pleasant manor Reviewed on: 9th February 2018

Do you have a different TSB product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Current Account
from thinkmoney 2.65 from 70 reviews
Current account
from The Co-operative Bank 4.00 from 401 reviews
Personal Account
from Revolut 4.92 from 80109 reviews

Want to see more from TSB?

Business Insurance
from TSB 5.00 from 1 reviews
Platinum Balance Transfer Card
from TSB 4.50 from 2 reviews
Cash ISA
from TSB 4.43 from 14 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub