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TSB: Cash account reviews

Name: Cash account
Rating: 3.72 (100 reviews)

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3.72

Based on 100 reviews, last reviewed 28th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

53%

13%

20%

Latest highest rating:

5

Mobile cheque deposit - every bank should offer this Still fairly new to TSB but impressed so far. The mobile cheque deposit feature is brilliant -I'm baffled that some banks still haven't implemented it... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

. Blocked card three times in one week! Insane Do not open an account with this bank. My card has been blocked three times this week!!! After making the payments, confirming my magic number, appro... Read more Reviewed on: 28th June 2026

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About this product

The TSB Cash account is a basic bank account.

It’s available if you don’t have a UK bank account and don’t qualify for other TSB current accounts. There’s no charge for opening or maintaining the account. Cash account holders can use the TSB mobile banking app, but you won’t be able to get an overdraft.

TSB Cash account reviews help you find out what it’s really like to be a customer. If you’ve used TSB, you can also leave a review and share your experience.

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TSB Cash account reviews (100)

Awful

From a small business perspective, TSB has been awful. Consistent on-going problems - poor internet baking, confused staff in local branch, inflexible terms and conditions, even basic things are made difficult. Reviewed on: 18th November 2019

LOVING IT ..!!

TSB......ITS THE BANK FOR ME .....:) Reviewed on: 22nd October 2019

TSB Bank

I have had good experiences with TSB banks both online and in branch, staff are friendly and helpful. Online banking has been fixed from issues in 2018, I didn't have problems myself. Reviewed on: 10th February 2019

Very helpful

Very helpful staff and always happy Reviewed on: 13th January 2019

Easy banking

Great for people on lower incomes . Makes it easy to manage money but with all the benefits of a current account great Reviewed on: 13th January 2019

Good service

Very helpful staff. Clear literature. Reviewed on: 9th January 2019

Fab

Lovely bank. Always go out their way to help you out Reviewed on: 7th January 2019

Great bank

Great bank, been with then since I was 16 Reviewed on: 2nd January 2019

Getting there

Slowly improving and taking responsibility for past actions. Reviewed on: 25th November 2018

Best choosing this bank for real service with a fabulous team

They are helping us so much any time when we need them and I like because they have time for me and every person Reviewed on: 23rd November 2018

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