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TSB: Cash account reviews

Name: Cash account
Rating: 3.79 (98 reviews)

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3.78

Based on 98 reviews, last reviewed 17th Apr 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

54%

13%

19%

Latest highest rating:

5

Always there rarely go down on line. Always there rarely go down on line. Feels secure plus still have a couple of branches in Cornwall. Reviewed on: 17th April 2026

Latest lowest rating:

2

Fast disappearing TSB are fast disappearing from the high street so are unable to process simple accounts effectively. Reviewed on: 16th April 2026

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About this product

The TSB Cash account is a basic bank account.

It’s available if you don’t have a UK bank account and don’t qualify for other TSB current accounts. There’s no charge for opening or maintaining the account. Cash account holders can use the TSB mobile banking app, but you won’t be able to get an overdraft.

TSB Cash account reviews help you find out what it’s really like to be a customer. If you’ve used TSB, you can also leave a review and share your experience.

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TSB Cash account reviews (98)

TSB Bank

I have had good experiences with TSB banks both online and in branch, staff are friendly and helpful. Online banking has been fixed from issues in 2018, I didn't have problems myself. Reviewed on: 10th February 2019

Very helpful

Very helpful staff and always happy Reviewed on: 13th January 2019

Easy banking

Great for people on lower incomes . Makes it easy to manage money but with all the benefits of a current account great Reviewed on: 13th January 2019

Good service

Very helpful staff. Clear literature. Reviewed on: 9th January 2019

Fab

Lovely bank. Always go out their way to help you out Reviewed on: 7th January 2019

Great bank

Great bank, been with then since I was 16 Reviewed on: 2nd January 2019

Getting there

Slowly improving and taking responsibility for past actions. Reviewed on: 25th November 2018

Best choosing this bank for real service with a fabulous team

They are helping us so much any time when we need them and I like because they have time for me and every person Reviewed on: 23rd November 2018

We all experience problems

Despite the recent computer difficulties, the TSB bank has always been supportive when I had difficulties of my own. The staff are always helpful and friendly. Everything I want from my bank. Reviewed on: 18th November 2018

very good

Great banking experience and friendly customer service Reviewed on: 8th November 2018

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