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Zempler Bank (formerly Cashplus): Business account reviews

Name: Business account
Rating: 4.82 (8359 reviews)

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4.81

Based on 8,359 reviews, last reviewed 30th Sep 2025

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Payment is quick process and banking system is easy... Payment is quick process and banking system is easy access Reviewed on: 18th September 2025

Latest lowest rating:

1

TERRIBLE What is the deal with your TERRIBLE customer service? Perhaps you could concentrate on that instead. I've had no access to my bank account for a week ... Read more Reviewed on: 30th September 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8359)

Zempler was there when needed most easy to manage fr...

Zempler was there when needed most easy to manage from start to daily transactions secure and easy to use Reviewed on: 29th March 2025

Smooth, had no issues.

Smooth, had no issues. Very good for small businesses & cost effective Reviewed on: 29th March 2025

Never a problem

Never a problem with anything I need from them. Always helpful and professional. Great bank Reviewed on: 29th March 2025

So few banks make things smooth for the customer but...

So few banks make things smooth for the customer but Zempler does. We've used them since they were Cash Plus and the user experience has only gotten better. Reviewed on: 29th March 2025

Reliable and easy access.

Reliable and easy access. Zempler app is excellent! Have no issues with Zempler Bank since with them years ago! Reviewed on: 29th March 2025

I find the Zempler great for my limited company.

I find the Zempler great for my limited company. It’s simple to use whilst being secure. I love the way it handles business expenses allowing me to see at a glance the difference in outgoings. Reviewed on: 29th March 2025

Very good job we are very happy about it

Very good job we are very happy about it Reviewed on: 29th March 2025

Very good excellent service provided

Very good enjoy your service all the time and it’s very secure Reviewed on: 29th March 2025

Good but reduced customer service hours

Bank seems good but since they changed name the customer service open times have reduced which is irritating and prevented getting an "excellent " rating. Customer service staff have been very good. Reviewed on: 29th March 2025

Excellent service

Excellent service easy to use best banking services in united kingdom i recommend this bank to my family and friends Reviewed on: 29th March 2025

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